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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hutchinson, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 621 East Fourth Avenue for the ultimate SONIC experience!
Customers frequently reported slow service, with many waiting long periods for their orders, even when the restaurant was not busy.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and drinks being made incorrectly.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some customers praised the food quality, others noted issues with cold or poorly prepared items, leading to dissatisfaction.
KF
Kimberly Freeman
Dec 16, 2025
5.0
Very friendly and fast service, loved it
MS
Michael Sparks
Nov 13, 2025
5.0
Great food
EH
Emily Headgepath
Sep 21, 2025
1.0
They cut you off when you are ordering. Forget sauces and don't make drinks correctly half the time.
ML
Mike L
Sep 4, 2025
1.0
The building is supposed to be open at 6am. It is Thursday morning at 6:15am, building is not open and drive through is not responding 😑
SM
Sarah Martin
Sep 1, 2025
1.0
I made a very simple online order...Route 44 no ice and a Jr. Deluxe Cheeseburger (this come with cheese, lettuce, tomato, chopped onion, ketchup, and mayo). I asked for a simple change of no ketchup and extra mayo. My drink was correct, but I received a cheeseburger with only mustard and pickle. Since I pulled into an online stall that had no intercom system, I walked inside which I was immediately met with a rude greeting of "can you step outside". If you don't want anyone inside clearly state it on the door or have an intercom system at every stall, so you can be called back when you screw up a simple order. My burger was remade...and it was wrong again. How can a simple order be made wrong not once but twice. Maybe you need to pay more attention to the order vs someone stepping inside your building due to no other way to getting your attention. I did not request it remade again. Figured if they couldn't get it right twice they probably weren't going to figure it out for the third time. I did get a star for a free drink when they brought the second cheeseburger out. I would have much preferred my food being made correctly.