Customer experiences with service are mixed, with some praising friendly staff while others report rude interactions and slow service.
Food Quality
Food quality is inconsistent; while many enjoy the ice cream and some meals, there are complaints about incorrect orders and food not being fresh.
Cleanliness
Several reviews mention cleanliness issues, with some customers noting dirty tables and unsanitary practices.
Owner Engagement
The owner is frequently mentioned as friendly and involved, positively impacting customer experiences.
Value for Money
Customers appreciate the meal deals and value, but some feel prices are high for the quality received.
MB
Meagan B
Nov 10, 2025
4.0
It was ok. Got wrong order and the girl was rather annoyed that I asked for a drink carrier for 4 cups?
CH
Chris Hittle
Oct 25, 2025
5.0
The owner is super friendly as is most of the staff. Good food and people. We almost always stop in when we come to town.
AM
Alexander Miller
Oct 25, 2025
5.0
Employees are friendly and efficient and the space is clean.
JP
Juanita Pasillas
Sep 16, 2025
1.0
I put an order online and I asked for no mayo, no white cheese and no pickle and I got all of that. I call and nobody answers very dissatisfied. Sandwich went to the trash.
MN
MiA Navarro
Sep 13, 2025
1.0
So slow for no reason we got three small ice creams
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Hutchinson, KS?
Dairy Queen Grill & Chill in Hutchinson, KS is open daily from 10:30 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location is family-friendly, offers booster seats, high chairs, and is welcoming to children.
Is there parking and accessibility for customers with disabilities at Dairy Queen Grill & Chill?
Yes, the restaurant is wheelchair accessible and has drive-thru service for convenient parking and access.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can use their mobile app for exclusive deals and place orders online for pickup through their website.
Does Dairy Queen Grill & Chill offer seating options for dine-in customers?
Yes, they provide both indoor seating and outdoor seating areas for customers.
Does Dairy Queen Grill & Chill provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at this location for customers.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
You might want to check out nearby spots like Strand bar and beauty salon, Lux Salon for beauty and spa services, or Scuttlebutts Coffee for a coffee break.
Are there nearby banking or financial services close to Dairy Queen Grill & Chill?
Yes, First National Bank of Hutchinson and Western Union are nearby, convenient if you need banking or financial services during your visit.
Where can I find nearby shops or boutiques near Dairy Queen Grill & Chill?
Close by are Twisted Tumbleweed Boutique & Gift Shop and SOT. Boutique for clothing and gifts shopping experiences.