Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
540 reviews
5 stars
252
4 stars
128
3 stars
70
2 stars
27
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times in both drive-thru and dine-in experiences.
Order Accuracy
Numerous reviews indicated issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback highlighted inconsistent staff behavior, with some customers experiencing friendly service while others noted rudeness and lack of professionalism.
Food Quality
While some customers praised the food, particularly the ice cream and burgers, others reported poor quality items, such as cold or improperly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.
- CLCesar LopezDec 29, 20255.0Fast and clean
- EMEaston MoulinDec 20, 20255.0Waited an unreasonably long time for my order, even though the place wasn’t busy. No updates, no apology, just standing around wondering if my order was forgotten. Fast food shouldn’t take this long. Very disappointing experience. Also the worker said that I should have come and told her earlier. When I already went up once if I could I would give a half star.
- BMB MarcianoDec 4, 20251.0It takes at least 25 minutes any time of the day to get food or drinks from this location. Take your money elsewhere before you get trapped in a line of cars.
- RMRoberta McCartneyNov 25, 20252.0Slooooooow. So very slow.
- WHWyatt HickmanOct 10, 20251.0They like to get orders wrong. Had the wrong ice cream and no filling on this latest attempt.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Holton, KS?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 915 W 4th Ave, Holton, KS 66436-1209, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have seating and accommodations for families?
Yes, they offer indoor and outdoor seating, booster seats, high chairs, are family-friendly, wheelchair accessible, and have restrooms.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill in Holton, KS features a drive-thru service for convenient ordering.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/13100/.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at Dairy Queen Grill & Chill for customers.
What popular attractions or places are near Dairy Queen Grill & Chill?
Nearby places include Phillips 66 Gas station, Nick's Hairstyling barber, The Computer Doctors electronics repair, Casey’s General Store, and Jackson County 4-H Fair playground.
How can customers visiting Dairy Queen Grill & Chill benefit from nearby places like Casey's General Store and Phillips 66 Gas?
Customers can fuel up at Phillips 66 Gas or grab additional groceries or pizza at Casey's General Store before or after enjoying a meal or treat at Dairy Queen.
Are there family-friendly activities near Dairy Queen Grill & Chill?
Yes, the Jackson County 4-H Fairgrounds nearby offers a playground and educational activities, making it a great spot for families visiting the area.