Great, friendly service. Food was amazing and the new face lift looks great!!!
EW
emilee webster
Mar 22, 2026
1.0
They are insanely rude. There is no customer service whatsoever. They always forget to give you the products that you ordered and when you say something it’s an inconvenience to them. We waited over 15 minutes at the speaker and had to say something to be acknowledged. If you go here make sure you check your bag before you leave.
SP
Sheila Polite
Mar 16, 2026
1.0
Won't be going back to this place again. Gave them a second chance and service still was bad. We ordered a 6 piece chicken basket/spicey but they gave us original. Ordered a 4 piece chicken basket with ranch and didn't get the ranch. The large Dr. pepper came out a mess with soda overflowing through the opening of the lid. I had to remind them about my milkshake and my granddaughters ice cream otherwise we would've drove off without it. Our last visit was pretty much the same, missing a lot of items and them getting the order wrong and being rude but that was many years ago. The workers now was nice but still can't get the order correct. Food was good though. Hot and fresh. Didn't want to stick around and correct everything so we get what we get.
CL
Cesar Lopez
Dec 29, 2025
5.0
Fast and clean
EM
Easton Moulin
Dec 20, 2025
5.0
Waited an unreasonably long time for my order, even though the place wasn’t busy. No updates, no apology, just standing around wondering if my order was forgotten. Fast food shouldn’t take this long. Very disappointing experience. Also the worker said that I should have come and told her earlier. When I already went up once if I could I would give a half star.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Holton, KS?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 915 W 4th Ave, Holton, KS 66436-1209, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have seating and accommodations for families?
Yes, they offer indoor and outdoor seating, booster seats, high chairs, are family-friendly, wheelchair accessible, and have restrooms.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill in Holton, KS features a drive-thru service for convenient ordering.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/13100/.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at Dairy Queen Grill & Chill for customers.
What popular attractions or places are near Dairy Queen Grill & Chill?
Nearby places include Phillips 66 Gas station, Nick's Hairstyling barber, The Computer Doctors electronics repair, Casey’s General Store, and Jackson County 4-H Fair playground.
How can customers visiting Dairy Queen Grill & Chill benefit from nearby places like Casey's General Store and Phillips 66 Gas?
Customers can fuel up at Phillips 66 Gas or grab additional groceries or pizza at Casey's General Store before or after enjoying a meal or treat at Dairy Queen.
Are there family-friendly activities near Dairy Queen Grill & Chill?
Yes, the Jackson County 4-H Fairgrounds nearby offers a playground and educational activities, making it a great spot for families visiting the area.
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