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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Haysville, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1414 E. Grand for the ultimate SONIC experience!
Many customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or incorrect items.
Positive Staff Interactions
Some customers highlighted friendly and helpful staff members, particularly carhops, who provided good service.
App and Pricing Problems
Customers experienced issues with the app, including technical difficulties and pricing discrepancies.
DP
Derek Pinkston
Nov 23, 2025
1.0
App continues to say "We are experiencing technical difficulties. Please try again later." reinstalled multiple times. Cleared app data and cache. Logged out and back in. Finally decided to go to the store and wait half an hour for the order in person. They wouldn't honor the price I was getting on the app and said there's nothing they can do about the price or the app. Seems like a bait and switch scenario.
EG
Erik Gall
Nov 7, 2025
5.0
Awesome little Sonic.
EK
Elesha Kossak
Nov 4, 2025
1.0
Took 45 min to get cold food
JW
joe wendell
Oct 17, 2025
1.0
Food came out and it was cold and the onion ring were smashed and half full. Won't be going back to this one. The smash burger was also bad.