Brand Certified
Wendy's
3.9(311 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1800 Vine Street, Hays, KS
67601, United States
Certified by Wendy's • Mar 01, 2026
(785) 625-6925
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ks/hays/1800-vine-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
311 reviews
5 stars
136
4 stars
76
3 stars
49
2 stars
19
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.
Food Quality
Feedback indicated a decline in food quality, with multiple reports of cold or improperly cooked items, as well as incorrect orders.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a shabby appearance of the restaurant.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
- AWA WdddJan 7, 20261.0At 10:30 on Jan 7. I ordered some nuggets and fries and the fries was purposely over salted and the nuggets was soggy. And they was playing loud rap (which definitely wasn’t family friendly and it was all slurs). Unfortunately I don’t think they was trained properly or maybe wasn’t sober… there was a strong smell ( marijuana )……. It’s sad to see that Wendy’s isn’t the same place to get great food anymore.
- GKGod is KingDec 5, 20255.0The manager, John, was absolutely incredible how he took care of me so well on something that happened this week during drive through which was just a minor mishap. They have an extremely difficult job, managing all these different employees with this location being so busy. This manager is truly professional and rare they way he took care of me. He definitely deserves a raise for how well he takes care of customers. I watched him deal with a swarm of customers during the hectic lunch hour and I doubt anyone could do a better job than him. All the best, Cory
- SHSharon HowellNov 1, 20255.0Easy to get in and out. Good food.
- TJTera JoyceOct 12, 20251.0They take FOREVER to fill orders! And then usually don't make it to my order when I have special requests. I hate coming here bcz they consistently have a lack of employees when I ask what's taking so long. The response I get is they are so pissed that their coworkers who continually call in don't get fired.
Frequently Asked Questions About Wendy's
Is Hays Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 1800 Vine Street, Hays, KS?
The drive-through is open from 6:30 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sundays.
Does the Hays Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the app or website.
Can I place my Wendy's order online or via an app?
Yes, you can order online at order.wendys.com or by downloading the Wendy's app from the Apple Store for quick ordering and exclusive deals.
What payment methods does Wendy's at 1800 Vine Street accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is dine-in available at Wendy's in Hays?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
How can I contact the Wendy's at 1800 Vine Street for questions or feedback?
You can call the location directly at (785) 625-6925 or reach the Customer Care team via the Wendy’s contact page or live chat. A customer satisfaction survey is also available online.
What nearby food options are available around Wendy's at 1800 Vine Street?
Nearby dining options include Taco Bell, Sonic Drive-In, Vernie's Hamburger House, and Starbucks, providing a variety of fast food, coffee, and American cuisine choices.
Are there nearby stores where I could shop or get services around Wendy's?
Yes, nearby places include Verizon and Cellular Sales for mobile electronics, Dillons Food Store and Pharmacy for groceries and health needs, and Rent-A-Center for retail items.
What financial services are conveniently located near Wendy's at 1800 Vine Street?
Nearby financial services include Coinme ATM, Western Union money transfer, LoanMax Title Loans, and Dillons Money Services for various financial needs.
Where can I find Wendy's menu, nutrition, and allergen information?
Menu items, prices, nutrition, and allergen information are available on Wendy's website and mobile app. You can click on each menu item and select the 'Nutrition & Allergens' link for details.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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