Sonic Drive-In

4.0
855 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hays, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1708 Vine Street for the ultimate SONIC experience!

Location

Sonic Drive-In
1708 Vine Street, Hays, KS
67601, United States

Hours

Reviews

4.0
855 reviews
5 stars
386
4 stars
246
3 stars
101
2 stars
40
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praised friendly and attentive staff, others reported rude interactions and long wait times.

Food Consistency

There are significant concerns about food quality and consistency, with multiple reports of incorrect orders, poorly prepared items, and issues with freshness.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, affecting the overall dining experience.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for improved order accuracy.
  • AS
    April Sheree
    Oct 22, 2025
    1.0
    One of the worst Sonic I’ve ever been to. They are usually out of items and won’t tell you until they deliver your items. Never have cheese sauce and will not let you know until they give you your pretzel. And then you ask about the latest drink and they are out of something. Their strawberry limeade’s lack in strawberry. We have gotten old bread on the smash burgers.
  • RS
    Rachael Smith
    Oct 14, 2025
    4.0
    Was a great experience, I believe our carhop was named Charity, she was so smiley and wonderful. As we were finishing our food in the beautiful outdoors though, a gentleman was walking around pulling trashes near the playground and was smoking and it smelled so terrible. Ruined the moment. No complaints otherwise. Thanks Charity, another car hop, and the kitchen for a great experience. Wish y’all still wore skates though…
  • EJ
    Enid John
    Sep 25, 2025
    5.0
    Love the food. Wish they would bring back pickle,-ohs
  • CB
    Chrysler Electronic Lean Burn
    Aug 16, 2025
    5.0
    Very good customer service at this Sonic here in Hays Kansas. They weren't sure about something on the order so they came outside and made sure it was right. The food was pretty good too and they even gave me extra coupons for the inconvenience. Really good management and staff at this Sonic I would give him 10 Stars if I could. It was nice gesture that they gave me those extra coupons. This Sonic the employees need a raise. Or at least a party to celebrate that they are good workers. This was fast food done right. The chicken sandwiches were very good and so were the hot dogs that my son got
  • ZN
    Zachary Nichelson
    Jul 29, 2025
    4.0
    Usually pretty consistent. Great drinks but the burgers could be improved.