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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hays, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1708 Vine Street for the ultimate SONIC experience!
Customer experiences with service quality are mixed; while some praised friendly and attentive staff, others reported rude interactions and long wait times.
Food Consistency
There are significant concerns regarding food quality and consistency, with reports of incorrect orders, undercooked items, and overall dissatisfaction with the food.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and outdoor areas, impacting the overall dining experience.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
AS
April Sheree
Oct 22, 2025
1.0
One of the worst Sonic I’ve ever been to. They are usually out of items and won’t tell you until they deliver your items. Never have cheese sauce and will not let you know until they give you your pretzel. And then you ask about the latest drink and they are out of something. Their strawberry limeade’s lack in strawberry. We have gotten old bread on the smash burgers.
RS
Rachael Smith
Oct 14, 2025
4.0
Was a great experience, I believe our carhop was named Charity, she was so smiley and wonderful. As we were finishing our food in the beautiful outdoors though, a gentleman was walking around pulling trashes near the playground and was smoking and it smelled so terrible. Ruined the moment. No complaints otherwise. Thanks Charity, another car hop, and the kitchen for a great experience. Wish y’all still wore skates though…
EJ
Enid John
Sep 25, 2025
5.0
Love the food. Wish they would bring back pickle,-ohs