McDonald's

3.8
1477 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3406 Vine St, Hays, KS
67601, United States

Hours

Reviews

3.8
1,477 reviews
5 stars
595
4 stars
391
3 stars
237
2 stars
87
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru and for mobile orders.

Food Quality

Mixed reviews on food quality; some praised fresh and hot meals, while others complained about cold or undercooked items.

Staff Performance

Staff interactions varied; some customers highlighted friendly and helpful employees, while others experienced rudeness and incompetence.

Cleanliness

The restaurant was noted for its cleanliness, particularly in the dining area and restrooms.

Play Area

The PlayPlace was well-received, providing a fun environment for children and appreciated by families.
  • BK
    Billy Kump
    Nov 16, 2025
    3.0
    My coffee was barely warm and it was the same thing I always ordered large with 2 cream and 6 sugar and when I got it I didn't taste any sugar and it looked like mostly cream and so I asked to get a new cup of coffee and then it tastes like it was watered down hardly any coffee flavor but at least it is hot so I will never be returning to McDonald's ever again and I will go to Starbucks for a real cup of coffee from now on
  • LH
    Luis Herrera
    Oct 28, 2025
    1.0
    Put sugar in my coffee and I'm diabetic! Middle aged lady who worked counter in the morning was very rude, took 18 minutes to get my food and because I waiting so long I was very ready to leave once I got my food so didn't check my coffee. AND my pie was undercooked with my hashbrowns cold.
  • CC
    CN
    Oct 28, 2025
    1.0
    Was served terrible coffee, asked for the right one was told that I was wrong even though my phone had the exact thing I ordered, got old coffee with right amount of sugar, put my order in at 8:02 didn't get it until 8:23
  • SH
    Sir king of hell
    Oct 20, 2025
    4.0
    Well it's McDonald's. But the cashier (Condrad) was top tier!!
  • TT
    TLD
    Oct 7, 2025
    5.0
    North McDonald's is way better than the south McDonald's

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Hays, KS is open daily from 6:00 AM to 10:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open every day from 6:00 AM to 10:00 PM at this location.