McDonald's

3.8
1482 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3406 Vine St, Hays, KS
67601, United States

Hours

Reviews

3.8
1,482 reviews
5 stars
598
4 stars
392
3 stars
238
2 stars
87
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Cleanliness

The restaurant was noted for its cleanliness, including well-maintained bathrooms and dining areas.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were described as rude or unprofessional.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Family-Friendly

The play area for kids was well-received, making it a popular stop for families traveling with children.
  • JT
    Joey Thomas
    4 days ago
    3.0
    Was closed at 6am
  • RR
    ROBERT
    Dec 27, 2025
    4.0
    Okay
  • LB
    Laura Bishop
    Nov 29, 2025
    5.0
    Super clean bathrooms!
  • BK
    Billy Kump
    Nov 16, 2025
    3.0
    My coffee was barely warm and it was the same thing I always ordered large with 2 cream and 6 sugar and when I got it I didn't taste any sugar and it looked like mostly cream and so I asked to get a new cup of coffee and then it tastes like it was watered down hardly any coffee flavor but at least it is hot so I will never be returning to McDonald's ever again and I will go to Starbucks for a real cup of coffee from now on
  • LH
    Luis Herrera
    Oct 28, 2025
    1.0
    Put sugar in my coffee and I'm diabetic! Middle aged lady who worked counter in the morning was very rude, took 18 minutes to get my food and because I waiting so long I was very ready to leave once I got my food so didn't check my coffee. AND my pie was undercooked with my hashbrowns cold.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Hays, KS is open daily from 6:00 AM to 10:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open every day from 6:00 AM to 10:00 PM at this location.