Location.com logo
Brand Certified

McDonald's

3.7
(789 reviews)

Business Details

1201 Vine Street, Hays, KS
67601, United States
(785) 625-1712
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 Vine Street, Hays, KS
67601, United States

Hours

Reviews

3.7
789 reviews
5 stars
295
4 stars
189
3 stars
149
2 stars
57
1 star
99

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong customizations.

Service Quality

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several reviews mentioned food being served cold or not fresh, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

While some customers noted clean facilities, others reported unsanitary conditions and a lack of cleanliness in dining areas.

Wait Times

Customers frequently complained about long wait times for orders, both in-store and drive-thru.
  • SB
    Sarah Booth
    Jan 29, 2026
    5.0
    Fast and accurate service!
  • JA
    Joshua Adams
    Jan 13, 2026
    2.0
    Every time I go there for dinner they mess up my order. Two times I got a bacon quarter of cheeseburger with no bacon. This time they added bacon but didn't fix everything the way I ordered it. I let the pictures explain.
  • KK
    Kameljoe21
    Dec 17, 2025
    5.0
    I really like McDonald's but right now I'm not very happy with them because they didn't have the Grinch meals when we tried several days in a row. We plan on trying again this weekend. McDonald's always has consistent Michelin star rated food. No matter where you're at in the country you will always get the same food, the service is dependent on the franchise owner and their current roster of staff.
  • GK
    God is King
    Dec 14, 2025
    1.0
    Simple order of just getting a big mac without pickles, and the receipt said that and then I bite into it.And not only is there pickles, it's not even hot. Then, I reach into the bag to wipe my hands after eating this horrible purchase of a lukewarm burger with pickles that were on it that I did not order.And they didn't even have napkins. I hate to say it, but we really need automated systems.Because we can't depend on these young kids to get things done.And then we end up wasting our money.That place is like mcdonald's because they can't even get simple things right?Unfortunately.
  • BL
    Brianna Lopez
    Nov 6, 2025
    1.0
    Gave us the wrong order we got two full meals 20 pc chicken nugget and we got a large fry and two cheese burgers what the heck terrible

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Hays, KS?

McDonald's in Hays, KS is open daily from 6:00 AM to 11:00 PM for dine-in and from 6:00 AM to 11:00 PM for the drive-thru.

Does McDonald's offer delivery services in Hays?

Yes, McDonald's offers delivery every day from 6:00 AM to 10:30 PM through their online ordering platform.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: