Customers generally praised the sandwiches for being fresh and delicious, with specific mentions of favorites like the Club Lulu and the unwich option.
Service Speed
While many reviews highlighted fast service, there were significant complaints about slow delivery times and order mix-ups.
Staff Attitude
The staff received mixed feedback; many were described as friendly and helpful, but there were instances of rudeness and poor customer service.
Cleanliness
The establishment was frequently noted for being clean and well-maintained, contributing positively to the overall dining experience.
Delivery Issues
Numerous customers reported problems with delivery, including long wait times and incorrect orders, leading to frustration.
LK
Libby Knopp
Jan 2, 2026
5.0
This Jimmy John’s has it together!! We ordered online and our sandwiches were ready when we arrived. They also had a person cleaning the tables, mopping the floor and taking out the trash—something I’ve never seen before at a Jimmy John’s!! We go a lot in Wichita and always wonder why they can’t get their act together. Thank you, Hays, KS for delivering!
JJ
JJ
Dec 5, 2025
5.0
Jimmy Johns is da bomb.
JW
John Whiteley
Nov 28, 2025
5.0
Nice young fellars. Making the meanest club lulu this side the Mississippi
CC
Clare
Nov 26, 2025
5.0
Stopped at this location for lunch & was very pleasantly surprised by how kind & cheery the staff was, also did a great job with our subs! Made my day.
EW
Eric Ward
Nov 26, 2025
2.0
I’ve been waiting in line for my food for 20 minutes now. Delivery and drive thru get priority and they don’t care about people in the store.