Extremely disappointing with this business and their staff. Staff were dismissive and lacked basic courtesy. Customer service and friendliness should be a priority, and unfortunately, this business falls far short.
AL
Ashli Leiker
Apr 19, 2026
4.0
Always love their ice cream and have never myself experienced anything negative. Last night I went in and I was behind a few people inside the store. A gentleman was waiting with his daughter and allowed people to go ahead of him because he ordered online and everyone heard him say it. There was an older woman with short grey/brown hair at the register and she helped a couple of customers. before I ordered, she looked at him and said "can I help you?" And he said "yes, we just ordered on the app and are here to pick it up" and she said " well we cant help you if we dont know what is going on.. you have to tell us" in a really rude tone and turned and got his ice cream and gave it to him and didnt tell him thank you or anything. Not sure if she just needs some more customer service training but if she talked that way to me I wouldn't have allowed in in the manner that he did.
SP
Sheila Page
Aug 28, 2020
5.0
Good service..Great for ice cream lovers
AD
Alex Dreiling
Jul 19, 2020
5.0
Awesome as usual 😎
CD
Charles Duck
Jul 18, 2017
1.0
Can't believe they advertise food and don't have it there. That is a strange Dairy Queen.
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in Hays, KS offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the typical opening hours for Dairy Queen (Treat) during the week?
The store is open from 11:00 AM to 10:00 PM Monday through Saturday and from 12:00 PM to 10:00 PM on Sunday.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, Dairy Queen (Treat) has a drive-thru available for customer convenience.
Is Dairy Queen (Treat) family-friendly and accessible for people with disabilities?
Yes, the location is family-friendly and wheelchair accessible, with seating and restrooms available.
Can I order from Dairy Queen (Treat) online or use a mobile app for exclusive deals?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals.
What is the contact phone number for Dairy Queen (Treat) in Hays?
You can call Dairy Queen (Treat) at +1 785-625-3027.
Where is Dairy Queen (Treat) located in Hays?
It is located at 1226 E 27th St, Hays, KS 67601-2106, USA.
Are there other ice cream shops nearby Dairy Queen (Treat) that customers might want to visit?
Yes, another nearby ice cream shop is Dairy Queen, also offering fast food and restaurants options.
What dining options are available near Dairy Queen (Treat) if I want to have a meal before or after my ice cream?
Cattlemans Cafe Hays, a restaurant and diner specializing in burgers, is nearby and can be a good dining choice before or after your visit.
What nearby services could I visit along with Dairy Queen (Treat) for a wellness or fitness visit?
Nearby you can find HOTWORX, a gym and yoga studio, as well as Riverside Chiropractic Pa for chiropractic care, providing wellness options along with your Dairy Queen visit.
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