Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Great Bend, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3909 West 10th Street for the ultimate SONIC experience!
Many customers reported issues with food quality, including cold, overcooked, or incorrectly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect order handling.
Cleanliness
Several customers expressed concerns about cleanliness, mentioning roaches and unsanitary conditions.
Service Speed
While some customers praised quick service, others experienced long wait times and delays in receiving their orders.
Positive Experiences
A few customers shared positive experiences, noting friendly staff and good food on certain occasions.
MM
Mae Muers
Feb 15, 2026
1.0
Everyone was mean to me and my mom and I do not like that
MM
martin mitchell
Feb 13, 2026
1.0
Just ordered a smash burger, the burger was not made correctly, no bacon on it or the smash burger sauce! I had a double bacon cheeseburger and the tasted horrible, fries were cold. Sonic has really went down hill over the years. Used to have hot food , but not now !
DT
Donnie Tuggle
Jan 31, 2026
1.0
I ordered an ultimate meat and cheese burrito and a medium tots and cheese. No extra cheese on my burrito. My burrito n literally was not quite 4 inches. It fit in palm of hand toys were under cooked. Terrible food for the money. 17 dollars
JP
Jeff Ports
Jan 20, 2026
5.0
We ate breakfast there and everything was great. We got breakfast burritos, toaster sandwiches and tater tots for four people. The carhop was very nice and cheerful. All our food was hot and fresh!
RG
Review For google
Nov 28, 2025
1.0
Idk what the girl taking the orders problem is but she’s has such terrible customer service with that big attitude of hers.