Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Speed of Service
Numerous reviews highlighted slow service times, particularly during busy hours, causing dissatisfaction among customers.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
KM
Kaylee M.
Dec 22, 2025
1.0
All websites say drive through is open 24hrs and when we pulled up to the window to ask what was going on they wouldn’t talk to us ignored us and then they finally said we’re closed through the shut window I told them they should update their website when they are closed if not open they were very rude and sassy
JS
Josh Sheets
Dec 11, 2025
1.0
Forgot food on my dash order then when I called in the answered and said we're busy and hung up. Very unprofessional and rude. Ill never deal with that again. Ill be rude every time I have to deal with anyone at GB McDonald's now.
LW
Luke Wilcox
Dec 10, 2025
2.0
Leave drive thru alone if you want your meal even half correct. Asked for a bacon 🥓 1/4 pounder meal. Had to reorder everything at first window and then relize they took the bacon off. Literally had half of my med. Fries missing and had to go back inside to address it. And of course there soggy and cold.
Horrid place can't take simple orders.
AW
Anthony Whiting
Dec 8, 2025
3.0
It's McDonald's what do you think?!....
JP
Jack Coleslaw (Pacer)
Dec 4, 2025
1.0
Incredibly slow for just two item to curbside, took almost 20 minutes