Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude interactions and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, particularly with customizations, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.
App Functionality
Several customers noted problems with the app, including inability to place orders and discrepancies between app prices and in-store charges.
Overall Experience
The overall sentiment was divided, with some customers expressing satisfaction and loyalty, while others vowed not to return due to repeated negative experiences.