Pizza Hut

Reviews

• CR

  Chrystal Richardson

  Mar 14, 2026
  1.0
  This will be my first negative review that I have made because it really really bothered me. I don't believe in leaving those kind of reviews. Usually I just shove them off because I believe that makes you the better person. When it comes to good reviews, I'm all about it. I throw out good vibes into the world 1000 times and over! Just to let everyone know, I don't believe it was the staff member's fault at all. She was super sweet and sympathized with the situation and loved how patient I was with everything and kind last night. I placed an order around 8 o'clock last night. My delivery said it would be roughly around 35 minutes or so to arrive about an hour went by so I called to check on it and she said that the driver was just running behind and she had multiple deliveries and she'll be at my residence soon so I was OK with that. I called back again because another half an hour went by. She apologized and said that I'm so sorry my driver is new and her car will not start and I'm sorry about this and would give me a credit for the order transaction. I told her that I will drive there since you already made it, on the phone she confirmed that I will still be getting a full credit of my entire order for the trouble. I drove all the way to the location and she apologized again to me as she handed me my food as I came out of my car in my pajamas. She said thank you so much and she had me sign the paper and she said I will make sure that this will be credited back to your account for the full amount. She thought it was nice that I drove all the way there especially because I paid for delivery fee and for the driver's tip. I said thank you so much for being so polite and I'm so sorry about your new driver's car. This evening I had family members over and I told them about the credit and that I could get us a dinner ready and ordered to have delivered to our house and I took about about half an hour picking out everyone's favorites and I called and and asked the manager exactly what I should do for my credit and I don't know how to put it through the app and he told me to try to put it through the app and if it doesn't happen to call back and that I could just tell him over the phone I said OK I'll let you know if I have any issues. So I tried to put my order through the app and it did not show up as a Credit so I called back and told him exactly what I did place on the order and he kept putting me on hold quite a few times. I was very patient and polite and told him that that his employe credited me about $53.00. He said that I only had a $10 credit which I knew of from an issue in the past. I said that can't be right and I explained the situation and what happened the night prior. He told me he had no documentation of a credit of the transaction. I did not know how to react because as I was explaining everything to him, and he kept sounding very insincere. With the uncomfortable pauses, I felt like I had to prove a point. I explained everything kindly. He told me that he could give me the number to the office. I explained myself again, trying to think of words that maybe would make the situation more understandable and then again he kept saying that he can only give me the number to the office, and there was nothing that he could do. I asked him if he could at least give me an apology as the manager for everything I went through, there was a pause, and then he said a hard "NO" and hung up on me. I have been ordering from this Pizza Hut for many years. Unfortunately, I am never going to make an order again..
• AT

  Andy Tash

  Mar 8, 2026
  1.0
  Had to be one of the worst pizzas I've had. Very little pepperoni on it, dry and not a lot of flavor. Casey's pizza is far better.
• KE

  Keith Engie

  Jan 12, 2026
  1.0
  its been awhile. was going to order a pizza and watch the game. I needed $5 more to get it delivered. When I found something I was told everything was removed because it took too long. Might have been 3 minutes. I guess you have too much business. casey's thanks. You.
• ES

  Eli Shead

  Jan 10, 2026
  5.0
  Swear to God, it's in the name... no shit they've got pizza there
• GB

  Gina Barnett

  Nov 23, 2025
  1.0
  I gave over an hour advanced notice for our pizzas for a specific time due to a reserved birthday party. They did not tell me they couldnt make that happen and said it was okay. We showed up at the pickup time and one pizza was done. The main worker there said that they were short staffed and had other customers during that time to tend to instead which is understandable but should have let us know they couldnt make our pickup time happen so we could do something different. I went outside to make arrangements for someone else to pick up the pizzas since we had a reservation at SOAR to attend and she was talking about me disrespectfully outloud when I came back in. I let her know my son will be back to pick up the pizzas for the party. They were halfway done after 15 minutes of us arriving so it was a time management issue. I will never order from them again.