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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Galena, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 505 West 7th Street for the ultimate SONIC experience!
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some reviews praised friendly staff, others highlighted poor service and rude behavior from management.
Food Quality
Feedback on food quality was mixed, with several customers noting cold or improperly cooked items.
Wait Times
Customers frequently mentioned long wait times for orders, particularly during busy periods.
Overall Experience
The overall sentiment was divided, with some customers expressing satisfaction while others had consistently negative experiences.
SS
Shane
Jan 28, 2026
1.0
Just left and got back to my hotel. I'm going to take a bite of my burger and I get about four bites into it 5x10 to it as if the burgers are not as big as they used to be and buy right into a pile of raw meat. It appears that there was three patties Frozen together. They just got thrown with some cheese and put on a bun. Not even cooked all the way that's How people get sick?
AB
Amy Brannan
Jan 21, 2026
5.0
The staff is great.
AA
ahmed alaid
Jan 13, 2026
2.0
On January 13 at 8:30, I had an issue while picking up a delivery from your restaurant. At first, the staff member told me the customer called to cancel the order, which I understood. However, when I asked to take the order as usual, she suddenly claimed it wasn’t in the system. This inconsistency caused confusion and disrupted my workflow. I hope you can look into this to ensure smoother service in the future. Thank you for your understanding.”
DD
Dalton Delmont
Jan 5, 2026
1.0
Waited 15 minutes on a tea with 4 other cars there. Ended up just leaving without it.