Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fort Scott, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1708 S. National for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
759 reviews
5 stars
315
4 stars
194
3 stars
120
2 stars
44
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude from employees.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru and stall areas, leading to long wait times for orders.
Food Quality
While some customers praised the food quality, others experienced issues with incorrect orders and food that was cold or poorly prepared.
Pricing Issues
Several customers expressed dissatisfaction with pricing, noting unexpected charges for sauces and higher prices compared to other locations.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory experiences.
- AKAsh KerrOct 16, 20252.0This morning sitting at the drive through window we look over to see a child probably 3 or 4 behind the counters and walking around the kitchen area not only against policy but so dangerous
- BEBradley EoffSep 22, 20251.0Very rude people... ordered 1 drink online.. when we got there... they had coned the regular parking lot off at 830.. you had to go through drive thru... drive straight to window... 1 female worker looked at us 2 time... never came to window... female I'm guessing was manager had black shirt on came up front... looked at us 2 times and started making other drinks... finally a male worker came up front and he saw us and came to window and gave us our drink... the rude female in black shirt said I didnt stop at speaker so she wasn't going to come to window... said next time if we wanted service to stop at speaker... I told her they were idiots and she slammed window... I hope she broke it.. she needs to be the toliet cleaner and that's it
- CWCourtney WilsonSep 16, 20252.0This location up charges everything that they possibly can. Never have I been charge for an extra sauce or easy ice on any Sonic order besides when I order from the fort scott location.
- BKbarb kirkAug 21, 20251.0I was 14th in line at drive in-all stalls closed & I had placed an app order. RIDICULOUS SERVICE-good cold by the time I received it, HORRIBLE CUSTOMER SERVICE. Hire some help or close it down
- BHBrooke HillAug 7, 20251.0Order taker either needs hearing aids or to clean the wax out his ears. Ordered 2 med Reeces blast. He says we can't do reeces blast. So I ask u can't do blasts or just reeces? He said we can't do reeces slush's only reeces blasts. Me that's what I asked for. Smh.