McDonald's

3.4
1215 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2224 S Main, Fort Scott, KS
66701, United States

Hours

Reviews

3.4
1,215 reviews
5 stars
378
4 stars
265
3 stars
254
2 stars
131
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, in both drive-thru and in-store orders.

Food Quality

Many reviews highlighted issues with food temperature and freshness, with numerous complaints about cold or improperly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, particularly regarding the bathrooms and overall dining area.

Staff Behavior

Customer service experiences varied, with some employees praised for their friendliness while others were described as rude or unprofessional.

Management Issues

Several reviews pointed to poor management and staffing problems, indicating a lack of organization and oversight.
  • JK
    Joseph Kelly
    Nov 14, 2025
    1.0
    Employees were sloppily dressed, untucked shirts, beards without nets, dirty clothes. Took over 15 minutes to get two double cheeseburgers. No condiments offered. Just poor service. Not very impressive overall.
  • CM
    Chris Mullins
    Nov 10, 2025
    5.0
    You want some chicken nuggies or a daily double? It's the only place you can do it. McDonald's it's what no one craves and everyone regrets. Don't forget the fries
  • SK
    Sgt killright
    Oct 30, 2025
    2.0
    I mean is mc Donald's food with is normal good but they still manage to have wait time like crazy all week. Donat help that the outside of the store looks like it needs repairs and all the markings in the lot are almost gone. Sidewalks are dirty and need a powerwash. Service is subpar reather it be in drive through or in store expect 15 to 20 mins everytime.
  • RI
    Robert Bosley III
    Oct 5, 2025
    3.0
    If you suspecting much more than McDonald's then you're in the rong spot
  • DG
    Donald Gardner
    Sep 21, 2025
    1.0
    Stopped on 9/19/2025 at 1:12 pm. Figured lunch rush would be over and food would be fresh. Ordered two cheeseburger meals at the drive thru window. Waited quite a while in line but still had to pull into a drive thru wait space for a few more minutes. My wife said at least it should be fresh. WRONG...Burgers, cheese and french fries were cold and the buns weren't very fresh either. Would have taken it back and gotten a refund but needed to get to KC for the grandson's football game.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2224 S Main, Fort Scott?

McDonald's at 2224 S Main, Fort Scott is open daily from 5:00 AM to midnight.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.