Dairy Queen Grill & Chill

3.8
698 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2328 S Main St, Fort Scott, KS
66701-3026, United States

Reviews

3.8
698 reviews
5 stars
305
4 stars
171
3 stars
84
2 stars
49
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times for food and orders often being incorrect.

Food Quality

Mixed reviews on food quality; while some enjoyed the chicken and ice cream, many complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and restrooms.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported rude or unprofessional behavior.
  • JP
    Joseph Primeaux
    Dec 26, 2025
    1.0
    Went there to get a 10$ meal got charged 2 $ too add a drink then since I wanted the drink to be ice cream they charged me 3.59 on top of that too make the drink ice cream 6$ just to make it a super small ice cream then the girl at the window kept giving me attitude and said you know I don’t make this menu shit
  • BW
    Bradley Wisdom
    Dec 12, 2025
    5.0
    It's convenient and always a pleasant visit.
  • RC
    Ryan Cain
    Dec 2, 2025
    5.0
    great chicken!
  • CR
    Casey Rodgers
    Nov 26, 2025
    5.0
    Just wanted to say the guy working at the register on the evening of 11/26 is fantastic. Obviously takes pride in his job. Happily helped out little ones figure out their food then made sure their food came the moment it was ready. Made multiple trips to come check on us while we ate (we were the only ones at the time but still appreciated) and made sure our dining experience was good. Also very knowledgeable when it came to ice cream time. Really appreciate someone who takes pride in what they do no matter what that job is.
  • CM
    Chloie Miles
    Sep 4, 2025
    1.0
    You know if you guys see mobile orders in your system and you are out of something, you shouldn’t start on said order until you talk to the person. You could’ve offered a refund, or even an extra topping. Discounting a separate drink and not just comping it for the inconvenience is WILD.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Fort Scott?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, and Chicken Strip Baskets.

Does Dairy Queen Grill & Chill in Fort Scott have drive-thru service?

Yes, this location offers drive-thru service for convenient ordering and pickup.