Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
453 reviews
5 stars
182
4 stars
113
3 stars
53
2 stars
35
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and lobby.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Behavior
Numerous complaints were made about unprofessional behavior from staff, including lack of attention to customers and inappropriate conduct.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and a generally unkempt environment.
Customer Experience
Overall, the customer experience was negatively impacted by slow service, incorrect orders, and a lack of management oversight.
- AAaustin adkinsNov 7, 20252.0VERY long wait for a drive-through, even if you are the only customer there. Much more expensive than fast food should be... Cold fries, small drinks.. but the burger was pretty decent which earned them a star. Feel like they could have better options than a Ranch dressing burger (lol) & a flamethrower burger though. Maybe a mushroom Swiss would be a good addition. They have tasty beef is all I can really say positive. Coke was 50% ice and not great coke at that, a medium was like a mini can
- EJEmilie JohnsonNov 1, 20251.0went through the drive through it took 15 minutes for 1 small icecream they were sitting around talking and they dropped multiple things on the floor
- BMBenjamin MillerOct 26, 20251.0Waited 15 mins to be seen by one of the cooks and then waited another 10 mins for a front line worker to come to the window. Come to find out half of the menu items they dont sell so they dont have an updated menu. I would suggest going to the next town for DQ. Unless you want to spend 30 mins at an empty DQ Eudoras DQ is worthless.
- PBPj BornOct 18, 20251.0This was the most absolutely horrible food I've ever had eating out. It was disgusting and I feel sorry for the on duty manager. This store has the worst employees. I had a very simple order, small Oreo and Reese's blizzard had to be made twice because it was completely wrong. The kitchen workers took 20 minutes to make a 4 piece chicken strip meal, and it was all cold!!! Terrible terrible terrible and there's a reason why I haven't been here for over 5 years and I think this experience has made this my last trip to ever go to DQ. Almost $18 for the absolutely worst food and I will be writing a Google review to let others know to stay clear of this establishment. You can do better.
- JJJessicaOct 9, 20251.0This is truly the slowest Dairy Queen I’ve ever went to with pretty bad customer service. When you go through the drive thru, they normally don’t acknowledge you at the speaker until you say “hello, hello?” a couple times. Once you place your order, expect to wait a minimum of 10 minutes for your order, even if there is only one car in front of you. I truly don’t know what takes so long and you’re never offered an apology for the long wait. I’ve seen the employees (usually teenagers) through the drive thru window talking, on their phone, and generally not seeming to be paying attention to customers or actually working. I will give them credit that the food is usually fresh and tasty, but I wish we’d be given some explanation or apology for the insane wait times.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Eudora, KS offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Eudora?
They are open daily from 10:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, this location offers drive-thru service, seating both indoors and outdoors, as well as family-friendly amenities such as booster seats and high chairs.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, featuring amenities like booster seats, high chairs, and wheelchair accessibility.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill?
Yes, you can place orders online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located in Eudora, KS?
It is located at 1502 Church St, Eudora, KS 66025-9532, USA.
What are some nearby dining options to Dairy Queen Grill & Chill?
Nearby dining options include Subway, Simple Simon's Pizza, Wendy's, Sonic Drive-In, Gambino's Pizza, and Scooter's Coffee, providing various fast food, pizza, burger, and coffee choices.
Are there any nearby pharmacies or stores close to Dairy Queen Grill & Chill for additional convenience?
Yes, AuBurn Pharmacy and Family Dollar are nearby, offering pharmacy services, grocery, discount store items, and beauty supplies.
Where can customers go for financial services or fuel near Dairy Queen Grill & Chill?
Customers can visit LibertyX Bitcoin ATM for currency exchange and Kwik Shop for fuel and convenience store needs nearby.
What should customers expect regarding seating and amenities when visiting Dairy Queen Grill & Chill?
Customers can expect indoor and outdoor seating, wheelchair accessibility, restrooms, high chairs, booster seats, a family-friendly environment, and drive-thru for convenience.