Service Quality
Customers praised the friendly and fast service from staff, with specific mentions of individual employees who made positive impressions.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with cold food and inconsistent preparation.
Atmosphere
The atmosphere was generally described as enjoyable, but some customers noted cleanliness issues and long wait times during busy periods.
Drink Satisfaction
Many customers expressed satisfaction with the drinks, particularly slushes and limeades, although there were occasional complaints about inconsistencies.