McDonald's

3.6
1379 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2810 W 18th, Emporia, KS
66801, United States

Hours

Reviews

3.6
1,379 reviews
5 stars
515
4 stars
323
3 stars
253
2 stars
103
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on staff attitude, with some praising friendly service while others reported rude or disinterested employees.

Food Quality

Inconsistent food quality noted, with some customers receiving fresh and hot meals while others experienced cold or poorly made items.

Cleanliness

Generally positive feedback on cleanliness, with several customers highlighting the restaurant's tidy environment.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, indicating a need for improvement in order accuracy.

Speed of Service

Many customers appreciated the fast service, especially in the drive-thru, although some reported long wait times during busy periods.
  • ZD
    Zinn Decker
    4 days ago
    1.0
    Who knew that during “peak hours” 6:00pm that you can’t request honey mustard at the window. It cost 16 cents to buy. Ok fine I’ll pay, no wait you have to go inside or get back into drive thru line. Wha a joke
  • LG
    Larry Geisler
    5 days ago
    4.0
    A good McDonald's.
  • SK
    Sarah Klein
    Jan 2, 2026
    5.0
    Cleanest McDonald's that I have been to. Super friendly staff, fast service.
  • NK
    N Kuhn
    Dec 30, 2025
    1.0
    This location is becoming a disgrace. We were in on Sunday and the inside was filthy. Every table had trash and/or debris, along with the floor. I had to clean our own table. The trash was overflowing. It took a good 25 minutes before a worker started cleaning. We visit this location a couple of times a month. It usually takes a good 10+ minutes to receive our mobile app order and oftentimes, the orders come out wrong. I have complained to a manager before. When I did, the Chiefs traffic was to be blamed for the poor service. Well, the Chiefs don’t have home games every day, so what’s the excuse?
  • JA
    Juan F Armenta
    Dec 14, 2025
    1.0
    Awful experience at this location staff with really bad attitude and kind of racist to be honest I saw a kid spilling his drink by accident and the guy at the counter whisper "idiot" so I've asked him why he was upset just look at me smirked and completely ignored me so bad bad for McDonald's Emporia 👎👎👎👎

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's Emporia location?

McDonald's in Emporia is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.

When is the drive-thru service available at this McDonald's?

The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.