Arby's

4.0
661 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2711 W Us Highway 50, Emporia, KS
66801, United States

Hours

Reviews

4.0
661 reviews
5 stars
280
4 stars
204
3 stars
98
2 stars
35
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and long wait times.

Service Quality

Feedback indicates a mix of friendly service and rude interactions, particularly from management.

Food Quality

While many enjoyed the food, there were complaints about undercooked items and inconsistent temperatures.

Cleanliness

Some reviews praised the cleanliness of the dining area, while others noted dirty tables.
  • MH
    Millard Harrell
    1 day ago
    5.0
    A young lady by the name of Autumn working on Sunday, Jan. 11, 2026 did an outstanding job of managing the indoor customer counter AND the drive up window. She maintained a very professional and pleasant presence when the place was overrun with customers. She appeared like she was very successfully doing the work of two people! Management should certainly reward her in some way!
  • OO
    Owen
    Oct 31, 2025
    1.0
    We are locals and and everytime we go here they always mess up our order DO NOT GO HERE
  • MC
    Matt C
    Sep 22, 2025
    5.0
    This was a good Arby's experience.
  • BF
    Brenda Flowers
    Sep 20, 2025
    1.0
    Went in about 4:00. There was a couple, the only other customers, waiting to order. After several minutes, a young man finally, reluctantly came out from the kitchen and took their order. Then he just stood staring at me and finally said "can I get you?" We placed our order and after several minutes my name was called to pick up. The couple who ordered before us didn't realize their order wasn't ready and attempted to pick up our order. I told the other young man that they placed their order before ours and a woman, who later identified herself as the manager, informed me very rudely that their order wasn't dropped. I noticed our order was incorrect. The second youngster was clearly exasperated, took our food, and returned to the counter with different, still incorrect food. He handled the incorrect fries bare handed, dumped them back in the fryer area, and brought the correct food. I said thank you and the manager very loudly and rudely said "you're welcome. " I was very surprised with the attitude, said excuse me, and she again rudely and loudly said "you're welcome. " I said just refund my money and we'll leave. She continued to say she wasn't rude and told me repeatedly to be quiet. Then she tried to refund $7 more than I had paid, in cash, rather than refunding my card. I asked why she was giving me cash, she again told me to be quiet, said she didn't have an attitude, couldn't/wouldn't refund to my card, and was going to give me the additional $7. I refused the $7, counted out the correct amount, said I had never been treated so rudely at a restaurant, and was again told to be quiet. The second youngster asked about calling the GM and I declined. I was getting very frustrated and just wanted my refund and to leave. There was some back and forth with the manager telling me to be quiet several more times. I did not at any time raise my voice. We left, went to another restaurant, and enjoyed a nice meal.