McDonald's

3.6
1364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2002 W Central, El Dorado, KS
67042, United States

Hours

Reviews

3.6
1,364 reviews
5 stars
480
4 stars
327
3 stars
253
2 stars
120
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Food Quality

Mixed reviews on food quality; some customers received cold or unsatisfactory food, while others praised freshness and taste.

Cleanliness

Concerns about cleanliness in the dining area and play area, with reports of trash and unsanitary conditions.

Customer Experience

Positive experiences highlighted friendly staff and good customer service, but negative experiences included rude management and unprofessional behavior.

Drive-Thru Performance

Drive-thru service often resulted in delays, with many customers having to wait or pull forward for their orders.
  • MS
    Madeline Saiz
    6 days ago
    5.0
    They have never gotten my food wrong and everyone is always so very kind to me! God bless them all
  • BT
    B T
    Nov 11, 2025
    5.0
    Nice workers and clean. One of the staff gave me a jump start. My car wouldn’t start in the parking lot!
  • JJ
    Julia Kohler (Julie)
    Nov 10, 2025
    5.0
    They always have the best sodas and is there meals are always consistent and and yummy
  • TA
    Tank Academy
    Nov 9, 2025
    1.0
    I ordered a vanilla coffee and when I took a sip, it tasted like vanilla water not coffee. I exchanged it for a hot choclate and when I took a sip, IT WAS PURE MILK!!!
  • BB
    Becky Banks
    Oct 15, 2025
    1.0
    Went through the drive thru, ordered 2 combo meals. They asked us to pull forward, they had to make the quarter pounder. Long story short we waited almost 20 minutes. My husband ended up going in and getting it. Their excuse was they just finished making the quarter pounder, what were you doing the last 20 minutes? Food wasn't even fresh. Very disappointing and unacceptable!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in El Dorado, KS?

McDonald's in El Dorado, KS is open 24 hours a day, 7 days a week.

When is the drive-through at McDonald's El Dorado open?

The drive-through at McDonald's El Dorado is open 24 hours a day, every day of the week.