McDonald's

3.7
914 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2613 Central Ave, Dodge City, KS
67801, United States

Hours

Reviews

3.7
914 reviews
5 stars
356
4 stars
211
3 stars
162
2 stars
64
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or missing items.

Staff Behavior

Some employees were noted as friendly, while others were described as rude or unprofessional.

Cleanliness

The restaurant was generally reported as clean, with some positive mentions of the restrooms.

Inconsistent Experience

Overall experiences varied greatly, with some customers having positive interactions while others faced significant issues.
  • AJ
    Aaron Johnson
    6 days ago
    3.0
    Food was decent but just warm not fresh. Fires were lukewarm. Sweet tea tasted watered down. Fast service for as busy as they were though
  • ER
    Edwin Rocha
    Dec 19, 2025
    5.0
    Service was preetty good,good work people there
  • VH
    Vianca Hernandez
    Dec 1, 2025
    1.0
    I am truly perplexed and baffled beyond Einsteins comprehension how a large caramel iced coffee can taste so drastically different day to day. I pulled up using my rewards for a large coffee which is 3,000 points. I pull up to the window and the young man tells very politely "hey we don't have coffee" I said "it's fine, I can wait how long will it be to make some?" He replies "oh we aren't making anymore because it's past time." Past time what? Not 11PM, that's for absolute certain. So I just ask in return "so what is your manager going to do because I used points not money" after about 3 minutes he comes back and tells me they're going to make some. I could've fell smooth out the front windshield of my car when the young girl opens the window to dramatically and practically fall out the window to give me my coffee. The coffee had about 2 cubes of ice- I surmise the coffee was extremely hot and it was just poured, NO COMPLAINTS THERE I UNDERSTAND, but the coffee look like it had about a morsel- maybe the size of my pupil of creamer. It tasted of nothing like caramel, sweetened condensed milk nor brown sugar with all the other junk in it. It tasted like nursing home decaf coffee. Listen y'all could've just said "Look here goes 10 buffalo sauces instead" and I would've been so much more pleased. This McDonald's struggles SO BAD. But Wyatt doesn't, I just don't want to drive across town, but I truly will say Wyatt never ever disappoints and their coffee ALWAYS TASTE THE DAY.
  • PA
    Pedro Alvidrez
    Nov 28, 2025
    1.0
    Waited 20+ minutes, was told to move to a window with people working on machines and over 15 cars passed us before we got our simple order. Not rocket science, definitely prefer the McDonald's on Wyatt earp, 1:15pm 11/28
  • NM
    Neva Mosttler
    Nov 11, 2025
    1.0
    Let me tell you. We came after the concert. We waited in line. We had 2 kids meal and a #8. Get to the windows We had ordered LG sweet tea LG unsweetened tea and they were out so got 2 waters. French fries were ice cold Iet me tell you ice cold. I mean never have I gotten such bad food as I did this night. Normally this mcdonalds is good food good service. The burger was gold not ice cold like fries but not even lukewarm. The kids meal were forc2 senior adults so when I say cold we know for a fact what ice cold is. Late night ordering I will not go back here. When we are at er we used to go hear hot food. Not this night which they should have anticipated a crowd after concert. The kid at the first windows was nice but then 2 there and they were all looking at phones instead of apologizing for the weight. The 2nd window the kid did not even shut the kids meals up. He should have parked cars but he did not. I just think the management needs to be reprimanded that customer satisfaction was not a priority. I worked fast food for 15 years so I know the importance of customer satisfaction, fast courteous service is.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Dodge City, KS?

McDonald's in Dodge City operates daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.