Customers frequently reported slow service, particularly in the drive-thru, with some waits exceeding 20 minutes.
Food Quality
While many customers enjoyed the food, there were mixed reviews regarding specific items, with some expressing disappointment in certain menu offerings.
Staff Attitude
The staff was generally described as friendly and polite, although there were instances of poor customer service and unprofessional behavior noted.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and kitchen, indicating a need for improvement in hygiene standards.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their visits, highlighting the enjoyable ice cream and food.
GM
Gary Metcalfe
1 day ago
5.0
Staff was great quick friendly service.
SY
Starla Young
Dec 20, 2025
5.0
Very polite and helpful servers. Order was prepared and served quickly.
EH
Elias Holcomb
Dec 20, 2025
5.0
It was wonderful
SM
Steven McDaneld
Nov 7, 2025
5.0
Never dissappointed at DQ, the $7.00 meal deal is very good.
IB
Ismael B
Oct 23, 2025
1.0
Service is always slow doesn’t matter what you order, they’re gonna make you wait +20min.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Dodge City?
Dairy Queen Grill & Chill in Dodge City is open daily from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1700 W Wyatt Earp Blvd, Dodge City, KS 67801-3256, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and ice cream cakes.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, they have a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, with high chairs and a family-friendly atmosphere.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their official ordering URL.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, they offer outdoor seating as well as indoor seating.
What nearby hotels can visitors stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include OYO Townhouse Dodge City KS, Super 8, OYO Hotel, Wyatt Earp Hotel, Knights Inn Dodge City, Silver Spur Vintage Inn & Suites, and Travelodge, making it convenient for travelers to dine at Dairy Queen during their stay.
Are there other restaurants near Dairy Queen Grill & Chill where customers can explore different dining options?
Yes, nearby restaurants include Casa Alvarez (Mexican), Jimmy John's (sandwiches), Saigon Lily (Vietnamese), Freddy's Frozen Custard & Steakburgers, and Pizza Hut, offering a variety of cuisines for visitors to try before or after their visit.
What nearby amenities can customers access when visiting Dairy Queen Grill & Chill?
Close to Dairy Queen, customers can find Guthrie Floor Covering for home needs, Southwind Car Wash to clean their vehicles, Xpress Wellness Urgent Care for medical needs, and AT&T for mobile and internet services, making it convenient to combine errands with dining.