Wendy's

3.7
812 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Derby, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Derby, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1131 N. Rock Road, Derby, KS
67037, United States

Hours

Reviews

3.7
812 reviews
5 stars
313
4 stars
207
3 stars
125
2 stars
65
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked items and others enjoying fresh and tasty meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for better attention to detail.

Cleanliness

While some noted the cleanliness of the lobby, others reported dirty tables and unsanitary conditions.

Staff Friendliness

Some customers appreciated the friendly demeanor of certain employees, while others felt staff were uninviting or indifferent.
  • NH
    Nichole Hoheisel
    Nov 10, 2025
    1.0
    We waited like 20 minutes, we were missing a large fry and all the other fries we did get were old. The pop machine I think needs cleaned or fixed it tastes disgusting every time we go. So we spent a lot for missing and cold food. Long wait time for being the only one in line and I’m still hungry..
  • GG
    Gene Gina
    Oct 25, 2025
    1.0
    Got a single and double cheeseburger, both raw in the middle. The patties had no sear and looked barely cooked, a microwave would’ve done better. Really disappointing and concerning how that even made it out of the kitchen. If it happens again, I’ll be there when the manager that night gets off to make sure it gets addressed face-to-face.
  • BS
    Benjamin Smith
    Oct 14, 2025
    4.0
    Only fast food place with decent salad options. Love the spicy chicken sandwich and Dave's Double.
  • YY
    Ysidro
    Sep 27, 2025
    1.0
    I came through the drive-thru around lunch time a couple days ago and the customer service is absolutely awful. The employee at the window was this very rude girl named Alyssa. She definitely did not care about my order and did not care if the food was good or not! This store has really gone downhill recently and if this is their boss!? Who knows how much worse it’s gonna get. Someone needs to fire that woman and get her replaced because she obviously doesn’t wanna be there and she makes sure every customer that comes through knows it. 0/10 I will tell everyone I know don’t come here
  • BS
    Brian Schneider
    Sep 24, 2025
    2.0
    Food not fresh, fries were old and cold, the mgr did replace with fresh, burger was just warm

Frequently Asked Questions About Wendy's

Is Derby Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.