At Wendy’s in Derby, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Derby, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported inconsistent food quality, with some experiencing undercooked items and others enjoying fresh and tasty meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a need for better attention to detail.
Cleanliness
While some noted the cleanliness of the lobby, others reported dirty tables and unsanitary conditions.
Staff Friendliness
Some customers appreciated the friendly demeanor of certain employees, while others felt staff were uninviting or indifferent.
NH
Nichole Hoheisel
Nov 10, 2025
1.0
We waited like 20 minutes, we were missing a large fry and all the other fries we did get were old. The pop machine I think needs cleaned or fixed it tastes disgusting every time we go. So we spent a lot for missing and cold food. Long wait time for being the only one in line and I’m still hungry..
GG
Gene Gina
Oct 25, 2025
1.0
Got a single and double cheeseburger, both raw in the middle. The patties had no sear and looked barely cooked, a microwave would’ve done better. Really disappointing and concerning how that even made it out of the kitchen. If it happens again, I’ll be there when the manager that night gets off to make sure it gets addressed face-to-face.
BS
Benjamin Smith
Oct 14, 2025
4.0
Only fast food place with decent salad options. Love the spicy chicken sandwich and Dave's Double.
YY
Ysidro
Sep 27, 2025
1.0
I came through the drive-thru around lunch time a couple days ago and the customer service is absolutely awful. The employee at the window was this very rude girl named Alyssa. She definitely did not care about my order and did not care if the food was good or not! This store has really gone downhill recently and if this is their boss!? Who knows how much worse it’s gonna get. Someone needs to fire that woman and get her replaced because she obviously doesn’t wanna be there and she makes sure every customer that comes through knows it. 0/10 I will tell everyone I know don’t come here
BS
Brian Schneider
Sep 24, 2025
2.0
Food not fresh, fries were old and cold, the mgr did replace with fresh, burger was just warm
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Derby, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Derby, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (316) 788-1866.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Derby Wendy’s serve breakfast?
Yes, this Wendy’s location in Derby, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Derby, KS?
The drive-through at Wendy's in Derby is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Derby, KS serves breakfast with options available on their app and website.
How can I order food from Wendy's in Derby?
You can order through the Wendy's app or visit order.wendys.com and select the Derby location to place your order.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM until midnight.
What payment methods does Wendy's in Derby accept?
Wendy's in Derby accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Are there any nearby restaurants to Wendy's in Derby for additional dining options?
Nearby, you can find Village Inn, an American breakfast and brunch restaurant, and Applebee's Grill + Bar for American cuisine and bar services.
Can I find health-related services near Wendy's in Derby?
Yes, nearby health services include Derby Dental Care, Derby Family Medical Center, and Christopher Hickerson DDS for dental and medical needs.
Where can I get a car wash near Wendy's in Derby?
Panther Car Wash is located near Wendy's in Derby for your car washing and detailing needs.
How can I provide feedback or contact Wendy's Derby location?
You can provide feedback via the Wendy’s Contact page, call their Customer Care at 888-624-8140, or reach the Derby location directly at (316) 788-1866.
Does Wendy's in Derby offer delivery and takeout services?
Yes, this Wendy's location offers both delivery and takeout services. To check delivery availability, visit their app or order.wendys.com and enter your address.