Taco Bell

3.4
412 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2127 North Rock Road in Derby. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2127 North Rock Road, Derby, KS
67037, United States

Hours

Reviews

3.4
412 reviews
5 stars
139
4 stars
95
3 stars
65
2 stars
28
1 star
85

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Customers expressed disappointment with the quality of food, citing issues such as cold, soggy, or poorly prepared items.

Service Experience

While some reviews highlighted friendly and helpful staff, many others noted rude service and a lack of professionalism, particularly during busy hours.

Speed of Service

Customers frequently mentioned slow service, especially during drive-thru and mobile order pickups, contributing to a negative experience.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • GL
    Glenn Ludwig
    Nov 11, 2025
    5.0
    Went in for quick lunch. Had #3 Was done fast and was good. Was able get out quickly like I needed to.
  • LH
    Laine Herrmann
    Nov 3, 2025
    1.0
    Third time that I've ordered a pickup for it to be wrong. They forgot items and gave me something completely different. I ordered at like 4:30, it's not like they're too busy to get it right. How does a spicy potato taco come out to be a wimpy looking cheesy roll up AND you forget other items? I know working fast food sucks, but just make sure the order is right.Things are too expensive these days for it to be wrong.
  • JS
    james stewart
    Oct 31, 2025
    1.0
    This is solidly the worst Taco Bell of all time, card reader never works (at least I’ve been told that 4 times this month) Forgets my food half the time, am I just making donations to Taco Bell. Some of the workers are super nice others are rude as hell. Taco Bell fix this franchise, obviously management needs a change. The fast food market has been struggling for years and I’m praying this store is either fixed or the next one in the Wichita and surrounding area to close down.
  • DU
    Dillon Urban
    Oct 12, 2025
    1.0
    The big ole black girl that works later in the evening (I was there at 915pm on Sunday October 12th), she was working drive thru.. She acts miserable like she hates her job and has an attitude, so I gave her attitude back. Treat people how you wanna be treated.. and Taco Bell… do better!
  • PS
    Patrick Simmons
    Oct 9, 2025
    1.0
    I will no longer be going to this Taco Bell, the people there are too busy joking around, on their phones, and flirting with each other, and cannot get an order right for the life of them, it is my final time going to this location. Management should get better control of their employees, double check (or just actually correctly read) orders. The incompetence at this location is truly stunning!!! Cold food, wrong orders, rude staff, it is always something at this location, particularly the night shift.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 2127 North Rock Road, Derby?

Taco Bell at 2127 North Rock Road in Derby is open daily from 8:00 AM to midnight.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service from 8:00 AM to midnight every day.