Subway

3.3
169 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Derby Subway® Restaurant at 700 N Baltimore brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
700 N Baltimore, Derby, KS
67037, United States

Hours

Reviews

3.3
169 reviews
5 stars
62
4 stars
29
3 stars
19
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of acknowledgment from employees.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow specific instructions.

Food Quality

Feedback on food quality was mixed, with some praising the freshness and taste, while others complained about stale ingredients and unsatisfactory preparation.

Staffing Issues

Several reviews mentioned that the location is often understaffed, leading to slow service and increased customer frustration.

Management Concerns

Customers expressed dissatisfaction with management practices, including poor training of staff and lack of responsiveness to customer complaints.
  • AE
    Angela Engels
    Nov 12, 2025
    5.0
    Had to get out of my car to order on a kiosk in the drive through but maybe this is normal as this was the first time I drove through at a subway. Great staff, great food.
  • JB
    Juju Brown
    Nov 5, 2025
    1.0
    I had a online order that I needed help with so I called the store over 15 times and never got a answer. I had to call another location and have them contact the store just to get service.
  • BS
    Breeanna Scott
    Oct 20, 2025
    1.0
    I ordered a Footlong Oven-Roasted Turkey with extra protein and specific toppings, and it was completely wrong. I got provolone instead of pepper jack (which I can actually tolerate a bit — I’m lactose intolerant), and they even added Parmesan, which I didn’t ask for. If I had a dairy allergy instead of intolerance, this mistake could’ve sent me to the ER. On top of that, it only had cucumbers, pickles, lettuce, and salt and pepper. It was missing all my actual toppings (onions, green peppers, banana peppers, black olives). I paid for 50% more protein that wasn’t added either. I tried calling the store shortly after pickup and no one answered. My husband’s sandwich was also supposed to have pepper jack, but had none, plus no seasoning, oil, vinegar, or extra sauce as requested. For nearly $20, this was unacceptable. This was honestly one of the worst Subway experiences I’ve ever had. Be careful ordering from this location they clearly don’t read tickets or care about dietary needs.
  • TG
    Tom Gibson
    Oct 3, 2025
    3.0
    Nothing special. Another SubWay
  • IF
    Indy Fairbanks
    Aug 12, 2025
    5.0
    I don't typically tip at these types of places but I really wish I would have left a tip (I ordered ahead through the app). Service was speedy and friendly. The best part is that I ordered a footlong with sauces only on one side and the employee wrapped both sides individually and made a note on the side with the sauce. Something I didn't ask for, but makes it much easier for me to leave the one side wrapped and save for lunch tomorrow. Thanks!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Derby, KS?

The Subway restaurant is located at 700 N Baltimore, Sedgwick, Derby, KS 67037, USA.

What are the operating hours for Subway at 700 N Baltimore?

Subway at 700 N Baltimore is open daily from 10:00 AM to 9:00 PM. It is closed on November 27, 2025, and December 25, 2025, for holidays.