Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 101 N Rock Rd in Derby, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported issues with food quality, including undercooked items, missing toppings, and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising staff for being friendly and accommodating, while others reported rude behavior and poor management.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
Delivery Issues
Several customers experienced delays and issues with delivery, including receiving the wrong orders and rude delivery drivers.
Overall Experience
While some customers enjoyed their meals and praised the service, many expressed frustration over repeated issues, leading to a reluctance to return.
JD
Jessica Drake
Feb 7, 2026
2.0
The location is great and the employees are nice but wow the pizza is bad. The ingredients taste either really old or really low quality. Pizza Hut used to be so good. We need a good pizza place in Derby.
TH
Travis Huddleston
Feb 5, 2026
1.0
Ordered a pizza with no sauce and got sauce. I am super allergic to tomatoes. Thanks!
AJ
A D Jacques
Nov 4, 2025
1.0
Ordered cheesy breadsticks from them via DoorDash.
Food wasn’t packaged in a way that could prevent tampering so that was weird, not even in a bag or anything.
When I was about to bite into my the breadsticks I saw it was also littered with onions. If I hadn’t noticed I’d be in the ER right now. This product wasn’t supposed to have onions, so I didn’t think I’d have to mention the onion allergy.
Also weird.
And the bread was undercooked and doughy in the middle. Let someone else eat them and they couldn’t even finish.
GL
Guner Lampe
Oct 10, 2025
5.0
I bring my wife and daughters to this specific location. Food is always good and so is the service. I highly recommend giving this place a shot.
JG
Joe Gann
Oct 6, 2025
2.0
Love to rate the food, but haven’t received any. Myself and about 5 other customers waiting to pickup to go orders. Team in back is absolutely no help to young lady in front- who appears way over her head