Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Derby is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
728 reviews
5 stars
355
4 stars
168
3 stars
68
2 stars
47
1 star
90
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews highlighted declining food quality, including stale ingredients and poorly prepared items, which did not meet customer expectations.
Customer Service
Customer service experiences varied widely; while some praised friendly staff, many others reported rude interactions and a lack of attentiveness.
Cleanliness and Organization
Multiple reviews mentioned cleanliness issues and disorganization within the restaurant, affecting the overall dining experience.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality, leading to perceptions of poor value.
- NSNaba Sadeq2004Dec 20, 20251.0I spent $23 at Panera Bread today and had a really disappointing experience. The chicken sandwich was cold, and the lettuce was clearly spoiled (I have photos). The cheese on the sandwich tasted stale, and the vegetables were not fresh — I ended up throwing the tomatoes away. I also ordered a bagel with cream cheese and received a dry bagel with the cream cheese on the side. Since I was driving, I had to pull over to prepare it myself. The grilled cheese wasn’t grilled at all — the bread was soft, not toasted, and it was just plain American cheese with no flavor. For the price Panera charges, this quality is unacceptable. This experience did not match the brand’s reputation and was not worth the cost.
- SNSamantha NickelsonDec 19, 20255.0We always have a great experience here. Great food and friendly staff.
- ZCZiona CollinsDec 12, 20251.0Ordered lunch in the drive thru around 12:15ish, young lady at the drive thru sounds like she is miserable and has a bad attitude. Our bread was cold like it just came out of a fridge. Chicken bacon ranch sandwich the bread was hard and stale and had barely any chicken/ranch/bacon on it for it to even be considered a sandwich. I paid $29 for trash. Kinda want a damn refund, wasting my hard earned money on bullshit food.
- EMEugenia MoffittDec 4, 20251.0Check your order before leaving!! For the past 2 years that I've been coming here weekly, they always forget something in my order. It doesn't matter if it's dine-in or drive-thru. When I get a text message that my order is ready, it's not. When I tell the cashier I'm missing things from my order, I get a blank, shocked face, no idea what I'm missing. On top of missing food or drink items, I'm always missing utensils or straws. Or, I get a fork for soup and a spoon for salad. If I ask for a sugar packet at the drive-thru window, the cashier panics and runs around. I thought they would have learned six sigma by now and have key items by the drive-thru cashier.
- EMEndoa MuseNov 30, 20255.0Great atmosphere and service!
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the opening hours for Panera Bread in Derby, KS?
The bakery is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
What meal options does Panera Bread offer?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order online or use delivery services at Panera Bread?
Yes, you can order online for delivery or rapid pick-up using the Panera Bread app or their website.
What type of food and ingredients does Panera Bread focus on?
Panera Bread focuses on quality, clean ingredients, offering soups, salads, sandwiches, and freshly baked artisan breads.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru or pick-up service at this Panera Bread location?
Yes, this Panera Bread location has drive-thru and pick-up services available.
What nearby places can I visit before or after dining at Panera Bread?
You can visit RibCrib BBQ for barbecue, Pokemoto Derby for Hawaiian cuisine, or Spangles for fast food nearby.
Are there convenient banking or ATM options near Panera Bread?
Yes, INTRUST Bank ATM, Intrust Bank, Bank of America Advanced Center, and Meritrust Credit Union are all nearby.
What other services or shops are close to Panera Bread in Derby?
Nearby, you can find Cox Solutions Store for internet and electronics, Sport Clips Haircuts for haircuts, and LV Nails & Spa for beauty treatments.