McDonald's

3.5
999 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 North Rock Road, Derby, KS
67037, United States

Hours

Reviews

3.4
978 reviews
5 stars
327
4 stars
200
3 stars
197
2 stars
82
1 star
172

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and restrooms.

Customer Service

Feedback indicated poor customer service, with many customers experiencing rudeness from staff and management.

Food Quality

Several customers complained about cold or poorly prepared food, including old fries and incorrect meal components.

Operational Issues

Customers noted inconsistencies with advertised hours, including being closed when they should be open.
  • RM
    Rudy Martinez
    2 days ago
    1.0
    WHOEVER ANSWERED THE PHONE AT 11:40 NEEDS TO BE FIRED IMMEDIATELY THINKING ITS FUNNY TO MAKE FUN OF HOW PEOPLE TALK & HOW DOES IT TAKE 10 MIN FOR A PERSON TO ANSWER IN THE DRIVE THRU I WILL BE COMING IN AT 5 AM AND MAKING A COMPLAINT I DONT KNOW WHY YOU WOULD HIRE SUCH LAZY AND DISRESPECTFUL PEOPLE.
  • SS
    Simon Sumner
    5 days ago
    5.0
    It's the best fast food restaurant ever! No doubt!
  • EH
    Elijah Hamilton
    Nov 9, 2025
    4.0
    McDonalds... it is what it is 😆
  • KK
    Kennedy
    Nov 8, 2025
    1.0
    Once again, they got the order wrong. They had it right at the order screen. But instead of a double cheeseburger, I got 1 patty with 2 slices of cheese. So, technically, I got "double cheese" burger. The other double cheeseburger that was ordered was correct. Plus, it was over a 15-minute wait after I paid at the first window. The previous 2 out of 5 visits I ordered a Diet Coke and was given a Coke - even though I asked the last time to confirm it was Diet Coke. And it wasn't.
  • VV
    Valco
    Oct 14, 2025
    1.0
    They regularly mess up my door dash orders how do you forget a entire 10 peice im so tired of paying for items im not getting

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 610 North Rock Road, Derby, KS?

McDonald's in Derby operates daily with varying hours, generally from 4:00 AM to 11:00 PM on weekdays and open 24 hours from Thursday to Sunday.

When is the drive-thru at this McDonald's location open?

The drive-thru is open daily with hours starting as early as 4:00 AM on Monday and running late or 24-hours from Thursday to Sunday, closing between 23:00 and 04:00 depending on the day.