McDonald's

Reviews

• JJ

  Johnny L. Taylor Jr.

  Feb 9, 2026
  2.0
  Consistently poor cleanliness. I visit every Monday, and 9 out of 10 times the tables and soda fountain area are dirty. It looks like a management or staffing consistency issue, but it really makes dining in unpleasant.
• RH

  Rebekah Haskins

  Jan 17, 2026
  1.0
  Since I have to give this a review I will give it a one star, but it deserves a 0 stars. Do not waste your money coming to this location. Go anywhere in derby other then this location.. If you expect the manager, Damian to keep his word and replace your food, forget it, he will lie and say that conversation never happened. I ordered over 40 in food and got home for all of it to be cold, fries soggy, nuggets, soggy. Everything. I immediately called spoke to Damien who supposedly put my name down on a list and told me he would replace the meal. Fast forward to me coming in with a receipt to have it replaced and he in other words called me a liar and offered to replace under 10.00 of food. Poor management, poor food, not to mention the cleanliness inside is non-existent.
• AK

  Andrew Kilpatrick

  Dec 20, 2025
  2.0
  Ordered 4 hot n spicy 2 no mayo and a mcdouble check the order they all say no mayo walk in tell them what's wrong the "cook" littary squrts so Much mayo on the hot n spicy the buns slide off you can't even eat them. So I go back up in there show them the sandwiches and ask how you sopuseed to eat it like that? They have them remade the right way. I finally get to my mcdouble and it's literally one bun here slab of meat here cheese in the middle slab meat over here pickles barley under the bun and the other bun barley on the meat but I wasn't going back in there. Anyways bad experience... Oh and tell your "cook" this ain't the "prison slop line" MAKE IT RIGHT OR GO SOMEWHERE ELSE!
• VG

  valerie gossett

  Dec 14, 2025
  5.0
  You go to McDonald's because you know what you're going to get. Everytime. Except when they mix your order with someone else's. My 85 yo mother-in-law received her 2 fish sandwiches. One for now, one for later. I'm not sure where our quarter pounders ended up. We received two different types of chicken sandwiches. Neither to our liking. At least we know for certain never to order them. One bite was enough for us. The bonus, we got an extra fry. I learned my lesson. Just because I see the correct amount of sandwiches in the bag, doesn't mean they're the right ones. Especially when I have a 20 minute drive home. There's no going back to fix it, as long as the MIL is happy, we ate the fries.
• ML

  Malaree L.

  Dec 11, 2025
  1.0
  How is this place open? The only reason this place as 5 star reviews is because they tell the customers to give them 5 star reviews and they have their workers use customer receipts to give them good ratings. The manager Kyler was insanely rude all the workers here were all rude. I came in with my family and low and behold all the tables were dirty grimy we ordered our food to go they forgot everything we ordered except for the nuggets and fries when we mentioned it they refused to do anything. I asked to speak to the manager and Kyler his name is, greeted us rudely. He cursed at me and wouldnt let me have my receipt. Also isnt there a rule on public display of affection in a work place?? There were two workers grabbing and kissing on eachother people in lobby could see. My little girl was crying because of how the manager was. Never again will I come to this place.

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