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McDonald's

3.3
(1379 reviews)
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Business Details

917 N Baltimore, Derby, KS
67037, United States
(316) 788-3344
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
917 N Baltimore, Derby, KS
67037, United States

Hours

Reviews

3.3
1,379 reviews
5 stars
389
4 stars
275
3 stars
300
2 stars
138
1 star
277

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, overcooked, or incorrect food items, leading to dissatisfaction.

Service Speed

Customers frequently experienced long wait times for orders, both in the drive-thru and at the counter.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting poor service and lack of professionalism.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

The lobby was generally reported as clean, although some customers noted occasional dirty tables.
  • CJ
    Coby Johnson
    Jan 30, 2026
    1.0
    The food is always terrible and cold everytime I come.
  • A5
    Al Pacino 502
    Jan 30, 2026
    5.0
    Mcdonald's is better than whataburger
  • DS
    dip stick
    Jan 19, 2026
    1.0
    So it's only mcdonalds I know that usually has two lines in front of the store. And basically a sonic car hop delivering orders. I think then one shouldn't claim to be "fast" food. Still shorted my hash brown, but wasn't wasting another minute there. Total of
  • EM
    Elizabeth Miller
    Jan 7, 2026
    1.0
    Got one large Carmel frappe and she didn’t fill it at least semi acceptably. There is a good inch from the top of the cup. I watched her do it and she didn’t even pour all that she blended. It just looks sad and I’m not loving it. This has happened frequently at many McDonalds I’ve gone to it’s not cool quit shorting people.
  • BB
    Bailey Bell
    Dec 26, 2025
    1.0
    Placed an online order app said pick up at front counter or drive thru didn’t get acknowledged by any employee for roughly 15 minutes when they did they tried to say it was drive thru and they couldn’t make it cause it was after 10:30 but the order was placed before that time frame and was here to check in before then. Terrible quality service and food and will go to another location.
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