McDonald's

3.3
1374 reviews
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Business Details

917 N Baltimore, Derby, KS
67037, United States
(316) 788-3344
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
917 N Baltimore, Derby, KS
67037, United States

Hours

Reviews

3.3
1,374 reviews
5 stars
388
4 stars
273
3 stars
300
2 stars
138
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and at the counter.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh and hot food while others reported cold, overcooked, or poorly prepared items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of professionalism.

Cleanliness

The cleanliness of the lobby was generally appreciated, although some customers noted occasional dirty tables.
  • EM
    Elizabeth Miller
    5 days ago
    1.0
    Got one large Carmel frappe and she didn’t fill it at least semi acceptably. There is a good inch from the top of the cup. I watched her do it and she didn’t even pour all that she blended. It just looks sad and I’m not loving it. This has happened frequently at many McDonalds I’ve gone to it’s not cool quit shorting people.
  • BB
    Bailey Bell
    Dec 26, 2025
    1.0
    Placed an online order app said pick up at front counter or drive thru didn’t get acknowledged by any employee for roughly 15 minutes when they did they tried to say it was drive thru and they couldn’t make it cause it was after 10:30 but the order was placed before that time frame and was here to check in before then. Terrible quality service and food and will go to another location.
  • FC
    Frank Cannon
    Dec 6, 2025
    4.0
    Normal McDonald's food, but DOUBLE Big Mac available now. Very filling, more beef and toppings than the average single Big Mac. Tastes the same.
  • LG
    Lucee Gaines
    Nov 21, 2025
    5.0
    Order was wrong, but tasty.
  • LJ
    lexi jensen
    Nov 14, 2025
    5.0
    This mcdonald's is always great! Fresh food done FAST. I always fly through the drive through the staff are surprisingly friendly as well.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 917 N Baltimore, Derby, KS?

McDonald's delivers from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, with extended hours until 11:30 PM on Friday, and until 11:00 PM on Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 5:30 AM to 11:00 PM.