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Dutch Bros Coffee

4.2
(207 reviews)

Business Details

2619 N Rock Rd, Derby, KS
67037, United States
(877) 899-2767
https://www.dutchbros.com/locations/ks/derby/2619-n-rock-rd

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
2619 N Rock Rd, Derby, KS
67037, United States

Hours

Reviews

4.2
207 reviews
5 stars
147
4 stars
15
3 stars
12
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Many customers reported long wait times in the drive-thru, often exceeding 30 minutes, leading to frustration.

Customer Service

While some reviews praised the friendliness of the staff, others highlighted instances of rudeness and dismissive behavior from employees.

Drink Quality

The quality of drinks received mixed feedback; some customers enjoyed their beverages while others complained about drinks being poorly made or lacking flavor.

Ordering Experience

Customers expressed dissatisfaction with the ordering process, particularly the lack of a clear menu and issues with mobile orders not being ready on time.
  • CS
    cristalinn smith
    Feb 21, 2026
    5.0
    Andrew and his crew are the reason I come out to this Dutch Bros. The line moves fast, the drinks taste amazing, and the vibe is immaculate. You can tell they have great culture.
  • DM
    Daniel M
    Feb 20, 2026
    5.0
    I have been going here since they opened. The team and manager are ALL super helpful, sweet and kind. Thank you!!
  • JJ
    Jackie
    Feb 1, 2026
    1.0
    They are extremely slow. I waited 30 minutes in the drive-thru.
  • GG
    Greg
    Jan 30, 2026
    1.0
    Sooo slow… really glad 7 brew is opening up soon. They actually know how to take orders before getting the window.
  • CM
    Caitlin Miller
    Jan 26, 2026
    2.0
    We come to this Dutch Bros whenever we come to Derby for a shopping day. They have always been so friendly, quick, and happy to help answer any questions we had. Until today. Today the girl at the window(very sweet and friendly) seemed to be in training, and when I asked a question about the DB app that I’ve never used before, she turned to ask the girl training her. Instead of helping answer questions- she took over the window service and quickly cut me off as I was repeating my question. Told me to order first, scan later. That wasn’t my question, which I tried explaining again. She again cut me off, spoke over me, and told me to tell her our order. Which really depended on the question I was trying to ask. I understand mid-day rush, and trying to be quick and efficient. What I don’t understand is being rude and dismissive to a customer trying to ask a question to help improve their experience. If she’s this rude to a paying customer- it makes me wonder how she treats her co-workers any time they try to ask questions. If I was a fellow employee, I’d be hesitant to ask her anything after seeing how rude and dismissive she is to customers. We are just one family, so losing our business wont mean anything to Dutch Bros. But- it’s a bummer when one negative interaction with a cranky employee can leave such a bad taste in your mouth. DB was our favorite part of our girls days- bummed to have to find somewhere new to try!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Brand Certified Facts from Dutch Bros Coffee

Dutch Bros Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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