Dutch Bros Coffee

4.3
199 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
2619 N Rock Rd, Derby, KS
67037, United States

Hours

Reviews

4.3
199 reviews
5 stars
143
4 stars
15
3 stars
11
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, with some experiencing waits of 30 minutes or more, leading to frustration.

Customer Service

While some reviews praised the friendly and helpful staff, others noted instances of rude service and poor customer interactions.

Drink Quality

Most customers enjoyed the drinks, highlighting their taste and variety, although there were complaints about drinks being poorly made or not filled adequately.

Ordering Experience

Customers expressed dissatisfaction with the ordering process, particularly the lack of a clear menu and issues with mobile orders not being ready on time.
  • ST
    Susan Turner
    Dec 25, 2025
    5.0
    Lots of drinks to choose from, including zero sugar options, and consistently fast and friendly service. To avoid the drive-thru line, you can order ahead in the app and pick up your order at the walk-up window, which is on the opposite side of the store as the drive-up window, or you can stay in your car, wait in the line of cars (which is usually long), and pick it up at the drive-thru window. There's no way to order at a drive-thru kiosk like most drive-thru places ... they either have a person outside who takes your order while you're in the drive-thru line or, if it's too cold outside, there's no one outside taking orders, so you place your order at the drive-up window, which will cause you & the people behind you to wait longer & cause a long drive-thru line. Do yourself & everyone behind you (& our planet) a favor ... order ahead in the app, & use the walk-up window. You'll be in & out fast & won't cause a long drive-thru line where you're sitting there, idling in your car for several minutes, causing a lot more exhaust fumes to be released into our planet's atmosphere. Seriously, it won't hurt you to park, get out for a minute, & get back in your car to leave. They always have your order ready when the app says it will be ready, so just go to the walk-up window unless there happens to be no line of cars when you get there. There are 3 regular parking spaces and 2 handicap parking spaces. They don't need very many spaces there because they always have your order ready on time, so people are able to park there and leave quickly. This is not a dine-in place, so I didn't rate the atmosphere.
  • RS
    Randy Scott
    Dec 23, 2025
    1.0
    We are (or were) very regular customers who will now drive across town or into Wichita for other options after receiving drinks on three consecutive visits that were more water than drink and were separated. When asked why the drinks were that way, we were told that’s “just the sugar free option” and then encouraged to go somewhere else if we didn’t like it. We were surprised to be treated so rudely after how often we visit that location. Rest assured, with Scooter’s, Ziggy’s and soon 7Brew as other options - we will be glad to accept your recommendation.
  • JW
    Josh Wilson
    Dec 21, 2025
    5.0
    Just get the Americano and coffee cake. Both were great
  • BC
    Beverly Crane
    Dec 4, 2025
    5.0
    any day at dutch is a good day
  • BS
    Benjamin Smith
    Dec 1, 2025
    5.0
    Got the decaf oat milk lavendar latte. Perfect for a warming drink as the weather cools down. Staff were friendly and wait was tolerable ;) Delicious. Will make my regular drive thru coffee stop!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!