Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
787 reviews
5 stars
435
4 stars
185
3 stars
91
2 stars
36
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and blizzards, but there were complaints about inconsistent quality and some items being served improperly.
Customer Service
Service quality varied significantly; while some customers praised friendly and attentive staff, others reported rude behavior and unprofessionalism.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, particularly in the dining area.
Operational Issues
There were multiple complaints about the restaurant closing early, limited menu availability, and unresponsive phone service.
Consistency
While many customers appreciated the consistent quality of food and service, others noted recent declines in their experiences.
- KMK. McQueenNov 10, 20252.0Eww
- LFLindsay FineOct 11, 20255.0You guys always knock it out of the park with food and service! My meal today was absolutely delicious. Thank you!
- BSBrenton SwartSep 26, 20255.0⭐️⭐️⭐️⭐️⭐️ I was very impressed with the service here! My daughter accidentally dropped her chicken tender on the floor, and without hesitation, the staff quickly replaced it. No questions asked, they were happy to take care of us and make sure my family had a great experience. without hesitation, the staff quickly replaced it. They greeted us as we came in and Excellent customer service and kindness like this really stand out. Thank you, Dairy Queen, for going above and beyond!
- I2ih8texas 2Sep 7, 20252.0All the tables were dirty
- DGDestiny GravesSep 1, 20251.0Not only did they give us an order someone else touched they took the one we had opened back into the kitchen. How i know. Chicken strip crumbs and a missing tender in the box.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Derby, KS?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays. Holiday hours may vary.
Where is Dairy Queen Grill & Chill located in Derby?
It is located at 314 N Baltimore Ave, Derby, KS 67037-1604, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill in Derby have drive-thru and seating options?
Yes, the location has a drive-thru, indoor and outdoor seating, including high chairs, and is wheelchair accessible.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly, welcomes children, and offers amenities like high chairs and free WiFi.
Can I order food online from Dairy Queen Grill & Chill in Derby?
Yes, you can order online for pickup via their ordering URL.
Are there any special offers available at Dairy Queen Grill & Chill?
You can download the Dairy Queen App for exclusive deals and mobile rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Derby Shine for home cleaning, Stan Fisher Table Tops for advertising services, or enjoy a coffee at Daily Grind. These places can complement your visit or errands in the area.
Is there a nearby coffee shop where I can relax after visiting Dairy Queen Grill & Chill?
Yes, Daily Grind is a nearby coffee shop where you can enjoy a coffee after your visit to Dairy Queen Grill & Chill.
How can nearby insurance agencies like Nationwide Mutual Insurance Company be helpful when visiting Dairy Queen Grill & Chill?
If you have errands related to insurance, Nationwide Mutual Insurance Company is close by and can be conveniently visited before or after enjoying your meal at Dairy Queen Grill & Chill.