Arby's

4.1
570 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
640 N Rock Rd, Derby, KS
67037, United States

Hours

Reviews

4.1
570 reviews
5 stars
264
4 stars
157
3 stars
92
2 stars
31
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and professional staff, particularly highlighting individual employees for their positive attitudes.

Order Accuracy

Multiple reviews noted issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Food Quality

While many customers enjoyed the food, there were complaints about cold items and inconsistent quality, suggesting variability in food preparation.

Cleanliness

The restaurant was frequently described as clean and inviting, contributing positively to the overall dining experience.

Pricing Concerns

Several customers expressed that the prices were high for fast food, which affected their overall satisfaction.
  • CC
    Chad Collins
    6 days ago
    5.0
    Great sandwiches!
  • ZC
    Ziona Collins
    Dec 28, 2025
    5.0
    Ashton always goes above and beyond! He has a cheerful attitude, and awesome customer service! I love seeing him here, he deserves a raise! Best worker ever!!! 😊🫶
  • MY
    Michael Yell
    Dec 11, 2025
    5.0
    If I could give this Arby’s more than 5 stars I would. This is probably the best Arby’s that’s in the Derby/Wichita area. The General Manager is awesome and staff is incredibly friendly! :)
  • EE
    E
    Nov 14, 2025
    3.0
    Drivethru service was pleasantly fast on a Friday afternoon, but they gave me a Coke even though I said Dr Pepper. Twice.
  • AL
    Andrew Lazzers
    Oct 16, 2025
    5.0
    Went through drive through today. The person that took our order was very perky and had a great attitude i think his name was Nathanael. I will come by more often just to have him take my order for being in a good mood!