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Dairy Queen Grill & Chill

4.3
(387 reviews)

Business Details

23 N Union St, Council Grove, KS
66846-1226, United States
(620) 767-5635
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
23 N Union St, Council Grove, KS
66846-1226, United States

Hours

Reviews

4.3
387 reviews
5 stars
231
4 stars
91
3 stars
31
2 stars
14
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others found them unsatisfactory or poorly prepared.

Service Issues

Numerous complaints about rude or inattentive staff, incorrect orders, and long wait times.

Cleanliness

Generally positive remarks about cleanliness, with some specific mentions of unsanitary conditions in the bathroom.

Customer Experience

Varied experiences; some customers praised the friendly service while others reported negative interactions with staff.
  • RK
    Randy Klug
    Jan 19, 2026
    5.0
    Always like DQ
  • JD
    John Degraaff
    Dec 4, 2025
    5.0
    Outstanding cheese burgers
  • HK
    Harrison King
    Nov 1, 2025
    1.0
    Ordered a basket and had to wait 20 minutes, then find out they didn’t give me any fries. Wasted my time and money.
  • JA
    James Andrew
    Sep 30, 2025
    1.0
    Ordered online, food still took 20 minutes after arriving to get done. Cheese curds were under done, mushy and tasted of grease. Burger bun was cold and very dense. After getting our order I had to go back in to get the second burger of our order. Got down the road and realized they forgot my daughter's milk and dessert also. Will be a long time before I'm desperate enough to go back to this or any dairy queen.
  • CW
    Cold Wind
    Aug 6, 2024
    4.0
    I genuinely feel bad for the people who were working the day that we came. It was a league track meet and we had 6 different schools all rushing to the same Dairy Queen. The line wrapped around the building, and my food still tasted delicious. However, I witnessed an employee get very irritated with everybody because someone wasn’t picking up their Oreo blizzard, and another lady who was working at the register, said to him, “keep it together man!” and he was still fuming. I mean, can you blame him, though? He was under some immense pressure. The confetti cake dipped cone is exquisite, but I am also a bit depressed they don’t have popcorn shrimp year-round. 😢

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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