Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Reviews
4.3
383 reviews
5 stars
228
4 stars
90
3 stars
31
2 stars
14
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items.
Cleanliness
The restaurant was generally described as clean, with some positive remarks about the condition of the bathrooms.
Positive Experiences
Several reviews highlighted great food and friendly service, indicating a mix of positive experiences.
Long Wait Times
Customers frequently mentioned long wait times for their orders, impacting their overall satisfaction.
- HKHarrison KingNov 1, 20251.0Ordered a basket and had to wait 20 minutes, then find out they didn’t give me any fries. Wasted my time and money.
- JAJames AndrewSep 30, 20251.0Ordered online, food still took 20 minutes after arriving to get done. Cheese curds were under done, mushy and tasted of grease. Burger bun was cold and very dense. After getting our order I had to go back in to get the second burger of our order. Got down the road and realized they forgot my daughter's milk and dessert also. Will be a long time before I'm desperate enough to go back to this or any dairy queen.
- RARick & Deb's Awesome AdventuresJul 10, 20253.0Bathroom stunk. The salad was ok.
- KPKrystal PattersonJul 7, 20252.0I order the hot fudge Sunday, I received it with fudge on the bottom of the cup with a small bit of ice cream on the top. Disappointed!
- LLlunchlady1967Jun 15, 20252.0My husband and I ordered a large dipped cone. What we received was definitely NOT a large. The ice cream filled the center of the cone and then straight up not touching the top edges of the cone like advertised. The ice cream was about 2 inches high above the cone. We used to get cones there in the past and were satisfied with the “large” size. I don’t know if the teenagers working there were new employees or if they were taught to rip off the customers. To say the least, we were very disappointed.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
Where is Dairy Queen Grill & Chill located?
It is located at 23 N Union St, Council Grove, KS 66846-1226, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, it offers a drive-thru service, outdoor seating, and regular seating, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible.
Does Dairy Queen Grill & Chill provide free WiFi and restrooms for customers?
Yes, the location offers free WiFi and has restrooms available.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the app for exclusive mobile deals and rewards.
What nearby fast food options can I visit around Dairy Queen Grill & Chill?
Nearby fast food restaurants include Orange Julius, another Dairy Queen, Pizza Hut, Sonic Drive-In, and Subway, offering a variety of food choices.
Are there any recreational spots near Dairy Queen Grill & Chill to visit after dining?
Yes, you can visit the Flint Hills National Scenic Byway for tours and natural beauty or the Riverwalk Playground for family-friendly outdoor fun.
What legal services are available near Dairy Queen Grill & Chill if I need assistance?
Nearby legal services include Heilman Law Office and Iverson Law Office, specializing in divorce and family law.