Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
335 reviews
5 stars
148
4 stars
72
3 stars
42
2 stars
17
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported filthy restrooms and overall lack of cleanliness in the restaurant.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and disrespectful attitudes.
Food Quality
Inconsistencies in food quality were noted, with some customers enjoying their meals while others received incorrect or poorly prepared orders.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some expressing frustration over slow service.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
- TSTanya SaraOct 14, 20255.0The staff are attentive and polite.
- VZV ZSep 22, 20251.0Stopped in Concordia while traveling and used the restrooms at this Dairy Queen before ordering food. The restrooms were so filthy that we left immediately and did not order any food. There were flies buzzing and swarming everywhere, layers of filth on all the restroom surfaces, sticky floors…the list goes on. Absolutely disgusting.
- MBMike BrownSep 6, 20251.0Went there today with my daughter.....literally the most pathetic Dairy Queen experience in my 52 years. We ordered 2 Blizzards and took a seat, afterwards, 3 other people came in, some ordering burgers/fries, etc. All got served before us including what looked like the only adult working behind the counter's family (they came in after us, she gave them icecream and drinks, didn't see them pay either....) finally got our icecream about 20 plus minutes later, looked at my blizzard and asked the kid if there was any candy in it, they said there was.... see attached photo, there wasn't.... not to mention since we had a long wait for no reason, we watched and noticed no one washing there hands and one of the girls making icecream for the drive thru literally wiped her snotty nose twice with their hand and put that hand back on the cup, wow....never again.
- CBCarina BrowningAug 28, 20255.0Great food, speedy service!
- GHGene HastyAug 1, 20251.0So the ice cream was a melting mess. It tasted ok but the presentation was horrible leaving a mess all over our cup holders and anything it touched. That men’s restroom looked like a horror movie scene and honestly should land the place as condemned. Get it together that’s just gross.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties offered at Dairy Queen Grill & Chill in Concordia, KS?
Dairy Queen Grill & Chill offers soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
What are the operating hours for Dairy Queen Grill & Chill in Concordia?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru service available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Concordia has a drive-thru for convenient pickup.
Does the Dairy Queen Grill & Chill in Concordia provide seating options for families and children?
Yes, it offers family-friendly seating with booster seats, high chairs, outdoor seating, and is wheelchair accessible.
Can customers use WiFi at Dairy Queen Grill & Chill in Concordia?
Yes, free WiFi is available for customers on the premises.
How can I place an order online for pickup at Dairy Queen Grill & Chill in Concordia?
You can place an order for pickup online via their ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/11499/.
Are there any mobile app deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive mobile deals and rewards.
What nearby locations can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit Concordia City Playground, a local park and playground, or check out Sonic Drive-In for more fast-food options nearby.
Where can I refuel or grab snacks if I visit Dairy Queen Grill & Chill in Concordia?
Short Stop, a gas station and convenience store, is nearby for refueling or quick snacks.
Are there any local businesses related to insurance near Dairy Queen Grill & Chill?
Yes, Nationwide Mutual Insurance Company, American AgCredit, and Farm Bureau Financial Services are insurance agencies located near Dairy Queen Grill & Chill.