Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Colby Subway® Restaurant at 1100 E Willow Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience for many customers.
Food Quality
Several customers reported issues with food preparation, including undercooked bread and incorrect sandwich orders, while some praised the freshness of their meals.
Cleanliness
Mixed feedback on cleanliness; some customers noted the restaurant was clean, while others reported unsanitary conditions and unwashed hands of staff.
Service Speed
Many customers expressed frustration with slow service and long wait times, particularly during peak hours.
Staff Attitude
While some staff were praised for their friendliness and helpfulness, others were criticized for their lack of attention and poor attitude.
ML
matt Lyon
Dec 30, 2025
1.0
The guy who works there is absolutely so mean. yelled at me, because I didn’t know my choice yet. If he’s unhappy that’s not my problem. Worst subway ever !! I’m so piss the way he treats me. Really … doesn’t know anything in Hospitality this guy.
AT
Ankush Turah
Dec 18, 2025
1.0
I've been here twice now, and both times I've had the same experience. The person working here is very rude. I’m very disappointed. I writing a review second time for same guy.
D1
D2778 1
Dec 12, 2025
1.0
In all my life, this is the first time that I've terminated an order without finishing it. I found the guy to be rude, pushy, and disrespectful. When he cut the bread, he flattened it against the counter by pressing down hard. When I requested more lettuce, I was told that he wasn't allowed to put more on. Having never been told this by any restaurant, ever, I mentioned that I hadn't heard this before. He said that I could talk to his manager who wasn't there at the time. Not trying to make a big deal out of it, I moved on. When I would name an ingredient to add, he would cut me off partially by saying "next" for the next ingredient, EVERY time. Got through the first sandwich, and most of the second one, and he stated that there was no more ranch dressing. I inquired if the store was out, and he said no, but he would have to prep it, and he was the only one there. At this point, I told him that I would pay for the finished sandwich only, but the other 3 I no longer wanted. There is no point to going to a restaurant that says that you can customize your food and then either doesn't let you do it, or won't put the effort into making sure that they can provide the service that they build their business on. You lost a customer today until I feel adventurous again. I was also surprised to see someone with a long, open beard and no covering while making food.
What are the operating hours of the Subway located at 1100 E Willow Ave. in Colby?
The Subway at 1100 E Willow Ave., Colby, KS is open daily from 7:00 AM to 10:00 PM.
Does this Subway offer in-store pickup or delivery services?
Yes, this Subway offers in-store pickup and convenient delivery options.
What meals are served at the Subway in Colby, KS?
This Subway serves breakfast, lunch, and dinner daily.
Can I dine in at the Subway located inside Pilot Truck Stop #920?
Yes, the Subway offers dine-in service for customers.
Does this Subway have a drive-through service?
No, this Subway does not have a drive-through service.
Where can I find the menu for the Subway at 1100 E Willow Ave.?
You can view the menu online at https://subway.com/en-us/restaurant/55706-0/menu/
Do they provide catering services at this Subway?
This Subway does not currently offer catering services at this location.
What nearby gas stations are close to the Subway at Pilot Truck Stop #920?
Nearby gas stations include Pilot Travel Center, Pilot Flying J, CAT Scale, and Pilot Travel Centers, making it convenient for travelers to refuel and grab a meal.
Which hotels are near the Subway at 1100 E Willow Ave. in Colby?
Nearby hotels include Hampton Inn Colby and Hampton by Hilton, ideal for visitors who want to stay close and enjoy a meal at Subway.
Are there any useful services near the Subway at Pilot Truck Stop #920?
Yes, nearby services include Western Union for financial needs, S&M Repair and Towing for automotive help, Ironclad Storage for self-storage, and Foley Equipment for industrial tools and truck repair.