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Subway

3.6
(263 reviews)

Business Details

1100 E Willow Ave., Colby, KS
67701, United States
(785) 460-5860
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Colby Subway® Restaurant at 1100 E Willow Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1100 E Willow Ave., Colby, KS
67701, United States

Hours

Reviews

3.6
263 reviews
5 stars
112
4 stars
51
3 stars
32
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience for many customers.

Food Quality

Several customers reported issues with food preparation, including undercooked bread and incorrect sandwich orders, while some praised the freshness and taste of certain items.

Cleanliness

Mixed feedback on cleanliness; some customers noted the restaurant was clean, while others reported unsanitary conditions and unclean bathrooms.

Staff Performance

Inconsistent staff performance was noted, with some employees receiving praise for their service while others were criticized for being lazy or inattentive.
  • RS
    Radu Savciuc
    2 days ago
    1.0
    Terrible experience. Skinny old guy with a beard was yelling and rushing customers. Subway, hire normal, respectful staff.
  • MM
    M_A_K_A_N_A
    Dec 30, 2025
    1.0
    The guy who works there is absolutely so mean. yelled at me, because I didn’t know my choice yet. If he’s unhappy that’s not my problem. Worst subway ever !! I’m so piss the way he treats me. Really … doesn’t know anything in Hospitality this guy.
  • AT
    Ankush Turah
    Dec 18, 2025
    1.0
    I've been here twice now, and both times I've had the same experience. The person working here is very rude. I’m very disappointed. I writing a review second time for same guy.
  • D1
    D2778 1
    Dec 12, 2025
    1.0
    In all my life, this is the first time that I've terminated an order without finishing it. I found the guy to be rude, pushy, and disrespectful. When he cut the bread, he flattened it against the counter by pressing down hard. When I requested more lettuce, I was told that he wasn't allowed to put more on. Having never been told this by any restaurant, ever, I mentioned that I hadn't heard this before. He said that I could talk to his manager who wasn't there at the time. Not trying to make a big deal out of it, I moved on. When I would name an ingredient to add, he would cut me off partially by saying "next" for the next ingredient, EVERY time. Got through the first sandwich, and most of the second one, and he stated that there was no more ranch dressing. I inquired if the store was out, and he said no, but he would have to prep it, and he was the only one there. At this point, I told him that I would pay for the finished sandwich only, but the other 3 I no longer wanted. There is no point to going to a restaurant that says that you can customize your food and then either doesn't let you do it, or won't put the effort into making sure that they can provide the service that they build their business on. You lost a customer today until I feel adventurous again. I was also surprised to see someone with a long, open beard and no covering while making food.
  • AS
    Aekamdeep Singh
    Dec 5, 2025
    1.0
    Guy working at subway is too rude

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