Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude or unhelpful staff, particularly during late hours and at the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over the lack of attention to detail.
Food Quality
Numerous reviews highlighted issues with cold, stale, or improperly prepared food, including undercooked items and poor presentation.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and pest issues, which negatively impacted their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
SS
Sophia
Feb 16, 2026
2.0
Went and got a Chicken Tender Ranch Wrap tonight got home and went to take a bite when I noticed the inside was RAW - I don’t normally cut into it but my husband and I were splitting a couple things tonight for dinner this being one of them.
So check your chicken meals from now on 🙃
On the plus side they use real chicken for the tenders and the girl who fixed it was nice and very apologetic
SH
Sarah Hunt
Jan 15, 2026
3.0
Don’t go at night time they don’t even give you what you order and forget the toppings. Ordered at number a spicy chicken .sandwich at 945pm no lettuce and tomato and it was regular non spicy chicken. And they are to busy to get out of there. So far going in day time they care about the customer order and greeting them . And not complaining your in drive threw
RC
Raelynn Cranner
Jan 13, 2026
1.0
We wanted to sit in after the basketball game and on google it says their lobby is open till 10 pm but the last 2 times we have gotten there it has been closed before 9 pm with chairs on the tables.
S
ŏsmdŏt
Jan 1, 2026
1.0
C’mon, Wendy’s! This is not how to TREAT your customers!
On the Wendy’s website, it says we can keep using our 2025 Jr Frosty key tag until they provide another one. Was told by the kind manager here that per a regional email sent out, this Wendy’ refuses to accept the 2025 key tag so I guess I’m SOL until February. I drive through here often but won’t eat at this Wendy’s again until then… Seems pretty disingenuous!
FTR I called the other ones nearby and they still do!
KF
Katelyn Franks
Nov 19, 2025
3.0
Ordered chili and the meat in it wasn't if chopped up