Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, with customers expressing frustration over missing items or wrong modifications.
Food Quality
Numerous complaints were made about cold, stale, or poorly prepared food, including items that were overcooked or not fresh.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to an overall negative impression.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty employees and unpleasant odors, raising concerns about hygiene.