Arby's

3.7
1051 reviews
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Business Details

3301 North Blue Comet Dr., Chanute, KS
66720, United States
(620) 431-0805
http://www.arbys.com/locations/us/ks/chanute/3301-north-blue-comet-dr/store-8554
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3301 North Blue Comet Dr., Chanute, KS
66720, United States

Hours

Reviews

3.7
1,051 reviews
5 stars
389
4 stars
287
3 stars
161
2 stars
81
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and missing ingredients.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

Multiple reviews noted unsanitary conditions in the dining area and issues with food preparation hygiene.

Inventory Issues

Customers expressed frustration over the restaurant being frequently out of menu items, including key ingredients like roast beef and curly fries.
  • SJ
    Stephen Jenkins
    Dec 26, 2025
    2.0
    Not the greatest food from Arby's at this location. I believe I received the last remnants of the roast beef classic. It's normally sliced and layered, this was fall apart mush in the bun. At least the curly fries were fresh and decent.
  • DW
    Derek Waggoner
    Nov 18, 2025
    1.0
    A rather bizarre location. Ordered inside. #1 classic large. Only 4 people working. 3 at first. In the first 20 minutes only 3 orders went out. To the drive through. 7 people waiting inside. Sandwiches made and fries made and just sitting there. @ 25 minutes we started approaching to find out the issue. I finally managed to leave with cold fries and cold sandwich at 30 minutes and for some reason my sandwich was salty and the roast beef was chipped and not shaved. I've never had a salty sandwich from Arby's. Seems from other reviews going back months that this is nothing new here. I should've read them first.
  • BB
    Brixton Byerley
    Nov 10, 2025
    1.0
    Waited 45 minutes for food we get home and all of Our food wasn’t in there great job arbys
  • CM
    Christa Mayes
    Nov 10, 2025
    1.0
    Horrible service and customer service... fries was hard waste of money sloppy sandwiches their sauce machine don't work guy didnt know how to take a order amd the lady was rude never going there again nothing but bad energy there
  • TT
    Trippin
    Nov 8, 2025
    1.0
    They are supposed to be open at 6 but they open later because they clean their floors at 6. They were not ready until 6:30. And, there was no coffee. The fryer wasn't on so I got my sandwich ahead of my hash browns
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