Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Burlington, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1105 N. Fourth for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
607 reviews
5 stars
222
4 stars
123
3 stars
109
2 stars
55
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly cooked items.
Staff Behavior
There were mixed reviews about staff behavior, with some praising friendly service while others noted rudeness and lack of professionalism.
Order Accuracy
A significant number of customers experienced issues with missing items or incorrect orders, leading to dissatisfaction.
- MRMelody ReedDec 16, 20255.0Are waitress was really good
- OHOpie HughesDec 15, 20251.0This was at the Burlington Sonic. The kids double cheeseburger was ok, too much mustard for my liking. But the chicken strips were absolutely inedible. They were cooked almost burned in color, looking more like very chocolate brown playdough than a golden brown chicken tender. Very grisly and rubber like texture. I was traveling through, this went unnoticed until I was well out of town. This was around 11:30 on a Monday morning, thet weren't that busy, there was absolutely no need in serving food in that condition to paying customers.
- CHCasey HerringDec 13, 20251.0Ordered on mobile app today for myself and four kids. Food came out in decent amount of time… EXCEPT- I was missing part of my order and the part I did get, was wrong. Fries were old and stale. Note- the ONLY reason I’m giving service a 3 star is because of the young girl who corrected all mistakes personally and made things right and was very polite.
- ESEric SmithDec 12, 20254.0The food, this time, was spot on. 👌 Cooked perfectly, fresh, and the order was correct, and that may have been the fastest service we've ever gotten there. Car hops were moving quickly and being friendly.
- LALogan AbbottSep 27, 20252.0Didn’t receive sauces and cherry limeade tasted like water