Subway

3.4
154 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Bonner Springs Subway® Restaurant at 15604 Pinehurst Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15604 Pinehurst Dr, Bonner Springs, KS
66012, United States

Hours

Reviews

3.4
154 reviews
5 stars
54
4 stars
28
3 stars
24
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, including missing ingredients and wrong sandwiches.

Staffing Issues

Frequent mentions of understaffing leading to long wait times and slow service during peak hours.

Food Quality

Mixed feedback on food quality, with some praising the sandwiches while others noted issues like stale ingredients or incorrect preparation.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
  • BE
    Brock Eder
    Dec 31, 2025
    1.0
    these dudes put cranberry sauce in a sandwich that cranberry sauce does not belong. very gross. brock no longer eat footlong. brock sad.
  • HC
    h collette
    Aug 28, 2025
    1.0
    Went in today. Carly was absolutely hateful. What an awful experience. Will not be back.
  • TH
    Tahler Hackworth
    Aug 9, 2025
    1.0
    Wish I could give a 0. Came in to take my 3 year old to the restroom and the long haired teen girl that works there said sorry it’s only for paying customers… so I had to come out to my car grab cash out of my wallet to come back in to PAY FOR a restroom. I slammed $2 on the counter and said theres $2 so I can use the restroom. Her reply was “would you like a cookie”. This inconsiderate child is lucky I had my daughter with me because she would have gotten more than $2. Post a sign on the damn door so it’s in plain sight if that’s the REAL truth.
  • CH
    Cathi Hahner
    Aug 4, 2024
    2.0
    Update: We tried Doordash from there again, craving meatball subs. Took 45 minutes (we live 2 miles, DD driver waited forever). Ordered toasted bread, it came not toasted and bread was chewy. Ordered a plain turkey and cheese for 9 year old. He said tasted funny. I think mayo was old. We'll stick with Goodcents from now on - this Subway has real issues. I usually love the Subway tuna salad sub. Had one from Basehor location last week and it was light on tuna compared to othet locations. Ordered 50% more item this time and I had to double check that I didn't order 50% less. See photo. Ordered door dash so can only rate sandwich.
  • RG
    Robert Gardetto
    May 25, 2018
    3.0
    Good customer service but poorly put together sandwich. Will give them another shot.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 15604 Pinehurst Dr?

Subway is open daily from 9:00 AM to 10:00 PM, including weekends.

Does Subway at 15604 Pinehurst Dr offer delivery services?

Yes, this Subway location offers delivery services for your convenience.