Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Details
Drive-throughAvailable
Location
McDonald's
Kansas Tpke / I-35 (Travel Plaza), Belle Plaine, KS
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, which is unacceptable for a fast food establishment.
Food Quality
Many reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, leading to dissatisfaction among customers.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, with reports of overflowing trash, dirty tables, and flies present in the dining area.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude behavior and poor service.
LH
LeeAnne Hudson
Dec 31, 2025
1.0
Worst McDonald's I've ever stopped at.
We waited 50 minutes for a small $20 order.
The amount of customers waiting in the lobby as everyone in the drive thru was serviced was unreal!
I would highly recommend no one to EVER stop here!
They are under staffed & rude!
And half the orders they finally did fulfill were wrong.
PP
PoisonBerriez
Dec 30, 2025
1.0
Food was burnt. Fries are sad and soggy. And it took a hour for our meal to be done. At first we went to the drive through but it was silent and we yelled if anyone was there yet nothing happened. I hope I can get my money and time back. This wasted so much time on my trip. Trash was spilled every where. Staff moved so slow!
MT
Michael T
Dec 28, 2025
1.0
So I pulled up to the drive-through at 10:58 somebody got on the speaker and asked me what I wanted & if I was going to be using the mobile app, I told him no and I started giving him my order and then it it just went quiet like nobody was there so then I honked my horn because they had the back door open, and somebody hollered! So I went walking up to the back door and then they proceeded to tell me that they’re closed, granite by this time it was after 11 o’clock, (by three minutes) which is the time that he told me that they close , I told him, but the guy was just taking my order, then it just went quiet!! so I’m giving them poor service because they refused to finish taking my order!! that is just wrong so if you need to grab something to eat, just go to the love store & don’t go to that McDonald’s worst experience of my life.
DL
D Laliberte
Dec 24, 2025
2.0
English muffin was burnt and one of the ladies at the drive thru window was extremely rude. Hope her mood and day improves.
TN
Tricia Nibarger
Dec 9, 2025
1.0
We waited almost 30 minutes for food for one adult and one child. When it was was our turn at the drive-thru, the person asked us to pull forward and wait (never a good sign). Every car behind us in line got their food while we continued waiting.
Finally, an employee came out to where we were waiting... holding only a drink, which we'd already received at the drive-thru window. When I reminded him that we were actually waiting on our food, it was several more minutes before we finally received it. Fries were cold, and the medium fry container was less than half full. The nuggets were really cold also.
The convenient location is the only good thing about this place, but we won't be back regardless. I'd rather eat snacks from the gas station next door than deal with this place again.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 6:00 AM to 11:00 PM.
Where is this McDonald's located?
It is located at Kansas Tpke / I-35 (Travel Plaza), Belle Plaine, KS 67013, US.
Can I order McDonald's food online for delivery?
Yes, you can order McDonald's food online for delivery using their official ordering website.
Does this McDonald's offer curbside pickup service?
Yes, this McDonald's offers curbside pickup service for your convenience.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, the McDonald's app is available on both Apple App Store and Google Play for mobile ordering and offers.
What services are available at this McDonald's location?
The services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
You can visit the Kansas Travel Information Center, Phillips 66 Gas station, and the Belle Plaine Service Plaza near this McDonald's.
Are there other fast food options near this McDonald's location?
There are other McDonald's locations nearby, as well as the Kansas Turnpike - Belle Plaine Service Plaza, which offers additional fast food options.
How can I use nearby travel stops to find this McDonald's?
You can use major nearby travel stops like Love's Travel Stop and Kansas/Oklahoma State Line as landmarks to locate this McDonald's at the Kansas Turnpike / I-35 Travel Plaza.