Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,337 reviews
5 stars
700
4 stars
509
3 stars
467
2 stars
223
1 star
438
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, even during non-peak hours.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
The restaurant was frequently described as dirty, with reports of overflowing trash, flies, and unsanitary conditions.
Staff Attitude
Many customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Food Quality
Several reviews mentioned cold or poorly prepared food, including overcooked items and incorrect orders.
- MSMary Lauren SmithOct 31, 20251.0I am in line. It has been over 26 minutes. The people in front of us drove off. The workers then started trying to deal with our order. They left the window open while they argued and cussed at one another. They didn't get our order right and it was absolutely awful experience.
- TSTorin SmithOct 31, 20251.0It takes thirty minutes to go through the drive thru.... Every time. Completely eliminates the point of a fast food place at a travel stop. I've been sitting in line long enough to finally get fed up, decide to leave a review, and then write the review. I completely forgot how long it took last time I came through here or I never would've stopped here.
- JDJames DunnOct 17, 20251.0Stop to get me something to eat and play the Monopoly game didn't get no peel stickers on my large fries or my Big Mac or chicken sandwich which I ordered showing all of them was supposed to have stickers on them so that means they're still using old packaging
- RGRobert GerdesOct 17, 20251.0I arrived 10 minutes before 11 PM and was told to the drive-through that they were closed. According to post hours, they were still open for 10 minutes. Kind of lame when you’re traveling later at night with no other food options available.
- PKPaul KadaysoOct 16, 20255.0I only ordered a couple stuff from this location but I it was really good. It was fresh and you can tell it is different from all the other McDonalds I go to on a regular basis. Thank you to the staff and the manager for giving me a good morning and a good experience.
Frequently Asked Questions About McDonald's
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 6:00 AM to 11:00 PM.
Where is this McDonald's located?
It is located at Kansas Tpke / I-35 (Travel Plaza), Belle Plaine, KS 67013, US.
Can I order McDonald's food online for delivery?
Yes, you can order McDonald's food online for delivery using their official ordering website.
Does this McDonald's offer curbside pickup service?
Yes, this McDonald's offers curbside pickup service for your convenience.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, the McDonald's app is available on both Apple App Store and Google Play for mobile ordering and offers.
What services are available at this McDonald's location?
The services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
You can visit the Kansas Travel Information Center, Phillips 66 Gas station, and the Belle Plaine Service Plaza near this McDonald's.
Are there other fast food options near this McDonald's location?
There are other McDonald's locations nearby, as well as the Kansas Turnpike - Belle Plaine Service Plaza, which offers additional fast food options.
How can I use nearby travel stops to find this McDonald's?
You can use major nearby travel stops like Love's Travel Stop and Kansas/Oklahoma State Line as landmarks to locate this McDonald's at the Kansas Turnpike / I-35 Travel Plaza.