Location.com logo
Brand Certified

McDonald's

3.2
(739 reviews)

Business Details

(620) 856-3401
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2800 Military Avenue, Baxter Springs, KS
66713, United States

Hours

Reviews

3.2
739 reviews
5 stars
216
4 stars
119
3 stars
146
2 stars
89
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food being cold, old, or improperly prepared, with some customers describing it as inedible.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the state of the lobby and restrooms.

Staff Friendliness

Despite the negative feedback, some customers praised the friendliness and helpfulness of certain staff members.
  • BC
    bill crawford
    Feb 12, 2026
    2.0
    Over priced. Don't always have all menu items 😒
  • B
    Śpøøkÿ Bäbÿ
    Feb 4, 2026
    2.0
    I hate coming in the mornings here!!!! Today, February 4. 2026 around 7:30am. Whoever the older lady is with the glasses, hair up and an attitude, needs to fix it. Ordered a frappe through the app and went through the drive thru, lady in the first window is always nice and super sweet. Second window, the lady with the glasses starts handing me the wrong order and I told her, very nicely, that I just had a frappe. Slammed the window in my face while I was mid sentence then proceeded to try and talk to me through it about what size I got. I sit there for a minute wondering what’s going on. She comes back with a refund in her hands, hands it to me and says sorry the machine is down. So much attitude for no reason!!!! I’ve never had issues with any of the other employees, this older lady always glares and is rude to me every time she is there. Needs an attitude check because this is not okay!!!
  • JJ
    John Jones
    Feb 3, 2026
    3.0
    Only had coffee. Coffee is pretty good.
  • KH
    Kim Humbert
    Jan 30, 2026
    1.0
    OMG!!! Seriously waited for 20 minutes for the food! Wasn't a single person in line...I believe that that had to raise the beef and prepare it..then had to grow the potatoes for the French fries. UGH!
  • LG
    Lylie gh
    Jan 16, 2026
    1.0
    Never remember my sauces and the fries are never full.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: