McDonald's

3.2
730 reviews
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Business Details

2800 Military Avenue, Baxter Springs, KS
66713, United States
(620) 856-3401
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2800 Military Avenue, Baxter Springs, KS
66713, United States

Hours

Reviews

3.2
730 reviews
5 stars
214
4 stars
116
3 stars
144
2 stars
89
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted problems with food quality, including cold, stale, or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and noted instances of good service and fresh food.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and issues related to payment methods.
  • AY
    angela york
    Nov 8, 2025
    3.0
    They are very and extremely nice ladies
  • RR
    Red
    Oct 26, 2025
    3.0
    They got the order 100% correct this time!
  • RT
    Ryan Tillman
    Oct 11, 2025
    2.0
    Ordered with mobile app. Half of the burgers had 1 pickle or no mustard. Wasn't going to drive back to get it fixed. Just not going back
  • CR
    Courtney Roberts
    Oct 5, 2025
    1.0
    So first off. I ordered on the app. We tell them our order number. They say pull to the second window. We pull around and set just behind the 1st window for 20mins. With an employee who was “on break” smokeing weed. Pretty much giving us a contact high. As we start to pull up, he gets up off the ground and walks around the building. We get to the 2nd window. He’s now working the second window. They ask us what our order is and I have to repeat myself 3 times. They hand us our food and I check it. Everything is cold. I ask for fresh fries because I can deal with cold burgers but cold fries are gross. The guy walks around the corner put the same fries in a bag and then comes back and hands it to us. So we pull around and go in. We then proceed to to stand at the front counter with the manager looking at us, then trying to act busy for 10 more minutes. She then walks right by me, looks me in the eyes, hands someone else there food and ignoring me completely walks back over to the fries trying to make herself look busy again. So we left our food and walked out. The kicker? Can’t even get a refund because you can’t do it unless you have your receipt. Which they didn’t even offer. So now I’m down $20 and still hungry, but now I’m beyond mad. If you actually value your money. DO NOT STOP HERE. Waste of time and money. And yes. Me and my husband both contacted head quarters but I really doubt that they are going to do anything about it.
  • CC
    Craig Canoy
    Oct 1, 2025
    1.0
    Spent 87$ and wouldn't take a 100$ bill.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2800 Military Avenue, Baxter Springs, KS?

McDonald's is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to midnight.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Saturday from 6:30 AM to 10:30 PM, and on Sunday from 7:30 AM to 10:30 PM.