Service Speed
Customers frequently reported long wait times for orders, often exceeding 20-30 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with some items being overcooked, cold, or poorly prepared.
Staff Behavior
Customer service experiences varied, with some staff being friendly while others were reported as rude or unhelpful.
Location Condition
The physical condition of the restaurant was noted as poor, with broken equipment and a need for maintenance.