Sonic Drive-In

3.1
706 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Basehor, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 15516 State Ave for the ultimate SONIC experience!

Location

Sonic Drive-In
15516 State Ave, Basehor, KS
66007, United States

Hours

Reviews

3.1
706 reviews
5 stars
209
4 stars
119
3 stars
114
2 stars
65
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20-30 minutes, even during non-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with some items being overcooked, cold, or poorly prepared.

Staff Behavior

Customer service experiences varied, with some staff being friendly while others were reported as rude or unhelpful.

Location Condition

The physical condition of the restaurant was noted as poor, with broken equipment and a need for maintenance.
  • JH
    jennifer howard
    4 days ago
    1.0
    I live in the area and have eaten here a few times with a good experience....however, this time , not so much! I had to repeat my order THREE times to the kid. My husband and I ordered in drive-thru and took it home. I had a Super sonic bacon double cheeseburger and a large fry......upon opening the bag they had shoved 2 burger boxes, an onion ring, large fry, and then my burger on top, which was coming unwrapped! VERY sloppy burger, as if nobody cares, and the fries were OLD OLD OLD!!!! They were so hard tou could have broken a tooth on them, and had so much salt they weren't even close to edible! With prices on food these days, its a travesty! I have plainly written what has happened, so please don't ask me to rewrite or call anyone! Just get whoever is in charge to fix this place!
  • BA
    Bjorn Again
    Oct 23, 2025
    5.0
    Brenna - Great carhop service! We only got drinks which were both done well but we wanted to leave a review for Brenna for being the highlight of our trip! Thank you Brenna!
  • RR
    ROZIE REED
    Oct 13, 2025
    5.0
    Always fast, fresh, and friendly every time we go. =)
  • JB
    Josette Barajas
    Oct 10, 2025
    1.0
    Have gone there for ice cream for months and the same stupid same sign is up that they have no ice cream! Just take it off the menu at this point
  • RD
    Riley D
    Oct 5, 2025
    2.0
    All I wanted was a milkshake :(