Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with many highlighting issues in the drive-thru experience.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Mixed reviews on food freshness and temperature, with some items reported as cold or poorly prepared.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted dirty tables and unsanitary conditions.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times, especially in the drive-thru.
DF
D F
Oct 27, 2025
4.0
Just ok
JB
Jerry Burnett
Sep 13, 2025
4.0
Just stopped in for a frosty.
JF
Jason Foster
Sep 1, 2025
5.0
Graceland Madison is an outstanding contribution to the company. Kuddos and high praise for the excellence customer service and experience
MD
Makenzie Dick
Aug 29, 2025
1.0
Went through the drivethru to pick up my mobile order. Arrived and sat for maybe 4 minutes with the line not moving when i hear the person working in drive thru apologize for the wait. It took 15 minutes for me to make it to the window for them to tell me they checked me in without realizing they didnt have everything for my order, they asked if id like to replace it and i said yes, id like to replace it for another burger. did not get my burger, got a medium fry instead. very little professionalism from the worker with how she came about telling me.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Augusta, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Augusta, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (316) 775-3672.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 609 W. 7th Wendy’s serve breakfast?
Yes, this Wendy’s location in Augusta, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's at 609 W. 7th Ave in Augusta, KS?
This Wendy's location is open daily from 6:30 AM to midnight.
Does the Wendy's at 609 W. 7th Ave offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to midnight.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's offers delivery and takeout services. You can order via the Wendy's app or online at order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 609 W. 7th Ave serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 609 W. 7th Ave for questions or feedback?
You can call this location directly at (316) 775-3672, or reach the Customer Care team via the Wendy's Contact page or call 888-624-8140.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition information are available online at menu.wendys.com and within the Wendy's mobile app.
What other fast food options are near the Wendy's on 609 W. 7th Ave?
Nearby fast food options include Taco Bell, Sonic Drive-In, and Pizza Hut, providing a variety of dining choices around Wendy's.
Are there any convenient places near Wendy's for coffee or snacks?
Yes, Scooter’s Coffee and several convenience stores like Kangaroo Express and Circle K are nearby for coffee and quick snacks.
What nearby amenities can customers visit before or after dining at Wendy's 609 W. 7th Ave?
Customers can visit Walmart Pharmacy for pharmacy needs, Taylor Farms for fresh produce, or the Twisted Oz Motorcycle Museum for a unique local attraction nearby.