Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Augusta, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 702 N. Lulu Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
695 reviews
5 stars
277
4 stars
174
3 stars
122
2 stars
35
1 star
87
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about incorrect orders, cold items, and greasy food.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Order Accuracy
A significant number of customers reported issues with order accuracy, often receiving incorrect items or missing components.
Staffing Issues
Several reviews noted that the location appeared understaffed, leading to delays and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with certain menu items.
- CTCheryl TidwellDec 3, 20255.0Good food
- SHSarah HastingsNov 29, 20251.0Waited more 20 minutes for a small flavored water and a bag of ice at 7pm on a Tuesday. Left without ever getting it. Absolutely ridiculous.
- SDStephanie DevineNov 24, 20251.0Came in on 11/24/2025 at 750pm. We ordered two blasts. One was a chocolate chip cookie dough. The other one was a Butterfinger. They put a spoonful of topping on top of ice cream and that was literally what we were given. It wasn't blended together at all. Definitely not worth the money we spent.
- KMKimberly McGeeOct 28, 20251.0Ordered breakfast burrito. And a coffee with 2 creamers and 6 sugars didn't give me creamer or sugar this place needs employees that wants to do there job or close it down
- JWJesse WhiteOct 26, 20251.0Wish I could give this zero stars. Worst customer service. The manager will hang up on you after blaming you for the car hop getting overwhelmed.