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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Augusta, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 702 N. Lulu Street for the ultimate SONIC experience!
While many customers enjoyed the food, there were numerous complaints about incorrect orders, cold items, and greasy food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect charges.
Wait Times
Customers frequently mentioned long wait times, especially during busy hours, leading to frustration.
CT
Cheryl Tidwell
Dec 3, 2025
5.0
Good food
SH
Sarah Hastings
Nov 29, 2025
1.0
Waited more 20 minutes for a small flavored water and a bag of ice at 7pm on a Tuesday. Left without ever getting it. Absolutely ridiculous.
SD
Stephanie Devine
Nov 24, 2025
1.0
Came in on 11/24/2025 at 750pm. We ordered two blasts. One was a chocolate chip cookie dough. The other one was a Butterfinger. They put a spoonful of topping on top of ice cream and that was literally what we were given. It wasn't blended together at all. Definitely not worth the money we spent.
KM
Kimberly McGee
Oct 28, 2025
1.0
Ordered breakfast burrito. And a coffee with 2 creamers and 6 sugars didn't give me creamer or sugar this place needs employees that wants to do there job or close it down
JW
Jesse White
Oct 26, 2025
1.0
Wish I could give this zero stars. Worst customer service. The manager will hang up on you after blaming you for the car hop getting overwhelmed.