Customers frequently reported slow service, particularly during busy times, with long wait times for food and orders.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, such as incorrect orders and disappointing portion sizes.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others pointed out issues like dirty bathrooms and unclean areas.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and inattentiveness.
Pricing
Many customers felt that the prices were high relative to the portion sizes and quality of food received.
DS
Diana Sierman
Nov 1, 2025
1.0
The butterfinger blizzard was different, like she forgot to put in ice cream. Please check the machine she used.
ST
Sherri Thornton
Aug 8, 2025
2.0
Service is S L O W. Ordered small onion rings for $3.89. Well the order was small. 6 tiny onion rings! Over 60 cents apiece! The burger was tasteless. Went to counter to order 2 small cones, it took so long to get them, I honestly thought the cow out back was being milked for the ingredients. Don't bother with this establishment.
JW
Jeff Walters
Jul 28, 2025
5.0
Drive-thru service was excellent as who I believe was the manager was running the window. He was extremely white and friendly and got my food to me in a quick and finally fashioned and sent me on my way. This is all I'm looking for in a fast food drive-thru transaction!
AC
Alana Cooley
Jul 18, 2025
5.0
Delicious 😋 but expensive
JE
Jack Ebert
Jun 19, 2025
4.0
it was a good place, i had said not to make my blizzard make later, but they put it as make later, and the atmosphere was good, there was a couple pieces of trash on the floor where we were sitting but yeah :)
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Augusta, KS?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday, and 11:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). On Christmas Eve (December 24, 2025), it is open from 10:30 AM to 3:00 PM, and on New Year's Eve (December 31, 2025), it is open from 10:30 AM to 7:00 PM.
What types of food and treats can I expect at this Dairy Queen location?
This Dairy Queen location offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes and malts, and custom ice cream cakes through DQCakes.com.
Does this Dairy Queen have a drive-thru and seating available?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and on-site seating for customers.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, providing a family-friendly environment.
Can I place orders online or use mobile deals at this Dairy Queen?
Yes, you can place orders online via their website and benefit from mobile ordering and rewards through their app, which offers exclusive deals.
Where is Dairy Queen Grill & Chill located in Augusta, KS?
The restaurant is located at 416 W 7th Ave, Augusta, KS 67010-1310, USA.
What nearby places can help me locate Dairy Queen Grill & Chill in Augusta?
You can find Dairy Queen Grill & Chill near Westlake Ace Hardware and McDonald's, which are well-known nearby landmarks.
Are there other food options close to Dairy Queen Grill & Chill?
Yes, nearby options include McDonald's and Taco Bell, both fast-food restaurants located close by.
What nearby services or amenities are available for customers visiting Dairy Queen Grill & Chill?
Customers can find nearby services like SBA Immediate Care for medical needs, Redbox for movie rentals, and Dollar Tree for convenience shopping.