Dairy Queen Grill & Chill

4.0
763 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
416 W 7th Ave, Augusta, KS
67010-1310, United States

Hours

Reviews

4.0
763 reviews
5 stars
371
4 stars
208
3 stars
89
2 stars
41
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported slow service and order inaccuracies.

Food Quality

Food quality received mixed reviews; some enjoyed the taste while others found it lacking or overpriced.

Cleanliness

The cleanliness of the establishment was inconsistent, with some customers noting clean areas while others reported dirty bathrooms and counters.

Speed of Service

Many customers complained about slow service times, particularly during busy periods, leading to dissatisfaction.

Ice Cream

Ice cream products, especially Blizzards, were frequently highlighted as delicious and a favorite among customers.
  • JW
    Josh Wilson
    Dec 13, 2025
    4.0
    Got the wrong shake but didn't complain cause the lady seemed stressed already. Good food and of course great ice cream
  • AH
    Abby Hauch
    Nov 28, 2025
    5.0
    Best DQ we’ve been to in a long time. Nice and helpful staff. Good food.
  • CB
    Callie Burke
    Nov 24, 2025
    5.0
    Mycaela did a wonderful job at taking the order, confirming it and checking it out. Past that she brought the food over, made sure nothing else was needed & treated every customer who came in the same way!! After bringing us our food she tended to the lobby even though it was already clean and well kept. She had a good attitude & was kind! Customer service is a dying profession but not here!!
  • DS
    Diana Sierman
    Nov 1, 2025
    1.0
    The butterfinger blizzard was different, like she forgot to put in ice cream. Please check the machine she used.
  • ST
    Sherri Thornton
    Aug 8, 2025
    2.0
    Service is S L O W. Ordered small onion rings for $3.89. Well the order was small. 6 tiny onion rings! Over 60 cents apiece! The burger was tasteless. Went to counter to order 2 small cones, it took so long to get them, I honestly thought the cow out back was being milked for the ingredients. Don't bother with this establishment.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Augusta, KS?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Saturday, and 11:00 AM to 10:00 PM on Sundays.

Is Dairy Queen Grill & Chill closed on any holidays?

Yes, Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). On Christmas Eve (December 24, 2025), it is open from 10:30 AM to 3:00 PM, and on New Year's Eve (December 31, 2025), it is open from 10:30 AM to 7:00 PM.